DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan

Customer Services

About Us

Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

Hausse

Q: If this is one time use only how can you use it to practice? Is it one time emergency use?

It is okay for test and practice, designed for ONE TIME use means that if you have used it for fire emergency escape, do not use it again. As the fire will cause the metal escape ladder to bend, and the fire may touch and burn off the polyester belt, if we don't notice this and think that the product is in good condition, if there is a fire again, using this already damaged product may cause injury or even death. Hope this helps. Thank you.

Q: With a brick exterior, our window width is just over 18"", from brick exterior to the lip of the inside sill. Will this securely cover that distance?

I have the same question, which I need an answer to before I know whether or not I can order this item. I ordered a ladder last week, only to find after receiving it that it needs a window sill width of 8" or less, and mine is 18" as the other questioner.

Q: Why isn’t amazon or the company answering a very simple question about the minimum and maximum window sill depth needed for this product!?

the minimum window sill depth needed is about 4", the maximum is 11", hope this helps. If have other issues or any ideas, please send email to mountvisionllc@yahoo.com to get assistance.

Q: can this ladder be used more than once?

Yes and no for this and similar ladders. Yes you can use it to practice but if you fold it back up the company does not want to be liable if you do something wrong. Therefore they consider it single use. Likewise, if you use it in an actual fire and somehow it's damaged they don't want to be responsible if you use it the next time and it doesn't work. So it's all about not wanting to be liable.

Product ID: 64022834

Secure Transaction

Details

Material
Aluminum
Brand
Hausse
Product Dimensions
14.5"W x 7.1"H
Color
Red
Special Feature
Durable

💪1000 lbs capacity

📏13 ft extension

🔒Secure hooks

Frequently Bought Together

Hausse Retractable 2 Story Fire Escape Ladder, 13 Feet

Prepared Hero Emergency Fire Blanket - 2 Pack - Fire Suppression Blanket for Kitchen, 40” x 40”, for Home, Fiberglass Fire Blanket.

Hausse Retractable 3 Story Fire Escape Ladder, 25 Feet

Description

🚀 Your Safety, Elevated!

SAFETY FIRST - Designed with secure hooks that won't slip off, ensuring your escape is safe and reliable.
DURABLE DESIGN - Crafted from high-quality aluminum, this ladder is built to last and withstand the test of time.
COMPACT STORAGE - Comes with a sleek red canvas bag for easy storage under beds or near windows.
QUICK DEPLOYMENT - No tools or assembly required—just grab and go in emergencies!
STURDY RELIABLE - Built to support up to 1000 lbs, this ladder is your dependable escape route.

The Hausse Retractable 2 Story Fire Escape Ladder extends to 13 feet, supports up to 1000 lbs, and features secure, slip-resistant hooks for quick and reliable emergency exits. With no assembly required and a compact storage solution, this durable aluminum ladder is essential for every home.

Specifications

Item Weight	11.31 Pounds
Maximum Height	156 Inches
Item Dimensions W x H	14.5"W x 7.1"H
Load Capacity	1000 Pounds
Additional Features	Durable
Color	Red
Material Type	Aluminum

Have a Question? See What Others Asked

If this is one time use only how can you use it to practice? Is it one time emergency use?

With a brick exterior, our window width is just over 18"", from brick exterior to the lip of the inside sill. Will this securely cover that distance?

Why isn’t amazon or the company answering a very simple question about the minimum and maximum window sill depth needed for this product!?

can this ladder be used more than once?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

€ 247.14

Duties & taxes incl.

Spainstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews