Horizon Fitness Treadmill

This is a first day review so I’ll update later if any issues. I paid the $20 fee for room of choice delivery which I’d highly recommend as the box is ~240 lbs. Delivery to my basement was great. I was surprised by how easy it was to unbox and assemble (6 steps). It took me 20 minutes until I was plugging it in. I haven’t bought a treadmill in 12 years and didn’t know what to expect. Exceeded my expectations dramatically. The 20/60” deck is huge. I’m 6’1” and 225lbs and I have ample space to walk/jog/run. Did around 4 miles in 50 minutes after firing it up. To me this treadmill matches commercial quality I’ve seen in gyms. Super stable, great controls, and no fluff, meaning no screens or subscriptions needed. I’m stunned to get something this nice at this price point. The controls are phenomenal and easy to adjust speed and incline. I’d highly recommend this treadmill to anyone in the market. Let’s see how it holds up over time.

I love this treadmill. It's SO quiet. I'm pretty sure I'll never use most of the cool features it has. It is big but we have plenty of room. Still takes up quite a bit of space even when it's folded. It's really easy to fold and unfold keeping in mind I'm a 67 year old woman. But I will be leaving it down. Now having said that, if I could review the freight company that Amazon used, that would be a thing. We live in a pretty rural part of New Mexico. So I expected it to take a little while to be delivered. They sent us 3 delivery times and then cancelled them. They finally handed it off to a hotshot company who called us and actually showed up. The box was beat all to hell when it got here but fortunately it was packaged very well and nothing was damaged. But it took a full month from the time I placed the order until it was finally delivered.

The good: The treadmill is sturdy, heavy, and compact. It has a powerful motor, and good roller and belt size for people who run a lot. On paper everything looks great. The bad: Basic features are missing. You cannot add to your run duration in the middle of a workout. Let's say you set a run for 45 minutes, and as you're getting close to finishing, you fancy continuing for 10 more minutes to make it 55 minutes. You cannot do this. You have to wait for 45 minutes to end the workout, then re-start another workout from scratch. Run duration is also limited to 99 minutes, so again, if you want to run more, you have to stop at 99 minutes, and restart. The Start, Stop, Speed and Incline buttons in front of you are mechanical and not sealed. If water or sweat splashes on them, it will eventually leak down into the crevices and all of a sudden your workout will be paused - until it dries out. This actually happened a few times to me before I figured out what was going on. Heart rate measurement via the two handles is completely off. Not only do you have to hold on to the handles for quite some time before you see your heart rate getting measured, and watch it slowly going up, the measurements are at least 30% off. I know this since my Garmin watch was showing accurate instantaneous measurements of say 150 bpm, while the treadmill took for ever to settle on 110 bpm! Now here is the great thing when you do hold on to the metal handles/bars; there are two little plastic buttons hidden in the handles, almost impossible to see, and if you accidentally press one (very light press), the treadmill will reset and go down to near zero speed and near zero incline. These blue buttons are meant to switch between intervals in interval training, but they are very easy to press by accident as you bring your hands to hold on to the bars, or to measure your heart rate. There are at least three ways to adjust your speed and incline (see the yellow ellipses in my photo/drawing). Why do I need three ways? Why can't Horizon use some of that valuable real estate on the panel to add basic features like adding to my run time in the middle of a session, or selecting how many miles do I want to run? Also, you can only run based on a set time - you cannot run by deciding how many miles you want to run. According to the manual you have to lube the belt every 150 miles - you do the math for your family. For a family of four that uses this machine lightly (5 miles per person per day), this means almost once a week! And how lovely the lubing mechanism is - you have to be extremely careful and watch a few YouTube videos, since invariably the first time you do it, you will mess up and the belt will no longer be centered. Instructions in the booklet cover just the bare basics, and are useless compared to videos of users online. Summary: this is a major pain. In short, this machine has extremely poor design and poor user interface written all over it. It only looks good. That's it! The ugly: worst customer service of any company - I should say totally nonexistent. I asked them a simple question about operation of the machine 6 weeks ago; yes, 6 weeks ago! I got a form letter email reply and nothing more. I emailed them again 3 weeks ago, and the same thing. Not a word from them. Summary: Avoid, avoid, and avoid. Thankfully I purchased from amazon and was able to send it back - thank you amazon!

This is a great machine and the company has amazing customer support! This is my 4th treadmill in 37 years. I paid twice as much as I did for my last machine but after researching for 2 years I was very confident that the Horizon would meet my needs for a long time. The box arrived in rough shape but the packaging was very strong. I assembled by myself with no problem, just needed my wife to hold part of the console while I fit it. There were a few problems with the treadmill, probably caused by rough shipping but when I contacted Johnson Fitness they immediately shipped out replacement parts and arranged for a tech to install them. I wanted a treadmill with a powerful motor, long and wide belt and with a strong frame that can stand up to the thousands of miles I’ll put on it. I don’t need a. “smart” machine with bells and whistles and subscription type apps that I won’t use. I either watch YouTube or run with Zwift which is very easy to connect to using my phone. I use a y adapter and hdmi cable to connect to a tv to watch. Bottom line I Strongly recommend this treadmill.

For context, I run about 30 to 40 miles per week, with most of those miles on a treadmill during the winter. I have had this treadmill for about two weeks and have logged roughly 60 miles on it, which feels like a fair point to review. Pros (based on what matters to me): -Sturdy deck -Quiet motor -Easy assembly. My husband and I put it together in under 45 minutes -Strong incline options -Simple, no-frills console that does not push fitness app memberships -Does not automatically shut off after 99 minutes -Solid warranty I would not call these true cons, more like design quirks: -The quick dial controls can get in the way, and I have accidentally adjusted the speed while running several times. It is not a safety issue, and staying farther back on the deck helps, but it is annoying and feels like a poor design choice. I considered not installing them, but then I would lose the ability to set "in-between" speeds, which I use often. -The built-in fan is a nice idea, but you have to be very close to the front of the deck to feel it, which makes it mostly ineffective. Overall, despite the quirks, the pros clearly outweigh the cons. It's a great value, and I'm very happy with it!

Look, when you leave stars for a product, it's not about what it can do, it's about the value you expected, vs the value you got. You're here because you want a treadmill that's above the $100-$600 part range because you know those break, or will not be able to pull the mat, or some other poor quality get what you pay for problem. This treadmill is sturdy, first and foremost. It pulls the mat from under us just fine, the speed is surprisingly faster than we ever expected, anyone who isn't training for the Olympics should be able to find a speed they're more than satisfied with. There are some odd software quirks, It's odd to not include a longer data cable, the current length risks being cut by the metal when setting it up so you must use extra caution at that point. A second person helping would pretty much mitigate this risk entirely. The LCD screen is nice, and has some fun watchability features (no TV, but it's got a virtual track). The heart rate monitor works really well, it takes a few seconds to get it where you're at though. The ride is nice, if you have a good pair of shock absorbing sneakers you can go for hours on it. The controls are a little unintuitive and difficult to figure out, but it's nothing a quick read won't fix. My only real complaint is that the machine doesn't seem to have an "off" button, so it's either always in the on and ready state with the LCD menu burning out faster (no problems so far), or you have to flip a switch on the base of it. Really not a big deal, and it's definitely not enough to take away from the value I believe I received with this treadmill. I very rarely write positive reviews but I want to make the choice easier for someone than it was for me. If the price is what you were looking for, I don't think you'll be disappointed with the raw functionality this has. Due to negative reviews surrounding the incline feature, we only change the incline when we're off the machine to help it last longer, though it's not necessary. Below $1,000 at 01/2026 prices is a great value for the health you'll get back. Sincerely, thank you Horizon Fitness for creating this and giving us the opportunity to purchase it and live healthier lives at better value.

Awesome treadmill! Quiet, great features, no subscription or membership to any unwanted apps required, arrived quick. Box was very heavy to get into the house, but assembly was smooth more or less doing it by myself. I would recommend this treadmill.

- REGISTER WHEN YOU BUY TO EXTEND THE WARRANTY - The web form errors if you attach a receipt so skip that I guess. Other reviewers say you have TEN DAYS after purchase. T202: Admittedly this is my first treadmill purchase. However, I spent several hours researching and reading before deciding on this one. Especially with prime shipping and an extended warranty, to be less than $1k with tax is bonkers. We've only put about 20 "miles" on it so far but could not be happier --again, for the price. Some random thoughts: - Disassembled, the base is a bit too heavy to move with 1 person unless you're just rocking it into place (and you weight over 170 pounds). The instructions say keep it deployed and shipping cables in until done so you can't use the wheels :( - The speaker is a joke, not nearly loud enough to understand a podcast over my clopping hooves - Fan is homeopathic but better than nothing - Assembly is super fast and easy, pretty large and grippy tools included - Incline is incline -- we only have 7 foot ceilings where we put it which I stupidly did not account for. Wife can crank it but I'm too tall to get anything above 4 running or my head will hit the ceiling. - Well built, at least the important parts. Control panel wont cosmetically survive a topple or a drop with assembly unscathed Most importantly: For the the 60" deck, good reliability, adequate power I haven't found a better deal. Add in a $30 bluetooth speaker, $60 two year warranty, and a $20 floor fan and the package will rock many $1500 treadmills out there. Read the bad reviews: many talk about how their machine was serviced -- notice nobody says that they get ghosted by support like I read with many nordic track reviews. Update: one month in and this has changed my life. Working as expected.