Restaurant Operator's HR Playbook

This book in an inspiring and practical guide for anyone in the restaurant industry. It's full of actionable tips, real world examples, and thoughtful advice on building strong, people focused teams.

Overall, I honestly loved the book. I just completed 1 year as a General Manager at a restaurant & reading this book just really tied everything together for me. Leadership is important to me & I believe it is a big factor is being a General Manager because you have to lead my example. So the leadership training in the book helped me out a lot & gave me good pointers.

A must read for anyone in HR or the restaurant industry! lots of useful takeaways and practical tools you can actually use.

It was so much fun working with Carrie to edit and finalize this book. I am so proud of this huge accomplishment and know book number 2 will be just as amazing. Awesome work, Carrie!

This book is one of those “I wish I had this sooner” kind of reads. Carrie breaks down HR in a way that actually makes sense for restaurants. Real situations, real solutions, and no corporate fluff. The playbook style makes it super easy to reference, whether you’re hiring, onboarding, or trying to build stronger leaders and teams. It’s practical, approachable, and clearly written by someone who truly understands the restaurant world. Highly recommend for operators, managers, or anyone supporting restaurant teams!

This is a must read! I have years of experience in HR within the hospitality industry and still found key takeaways, good reminders, and fresh ideas from Carrie’s book. I found myself taking notes and highlighting key sections to refer to. I will definitely recommend this to fellow leaders in the industry.

This is a must read for anyone in leadership or HR in the restaurant industry. It was an easy/quick read and filled with lots of great info and tips! It truly is a playbook on how to be successful with restaurant HR.

Ever tried herding cats while juggling flaming torches? No? Well, managing restaurant staff might give you a similar thrill. Fear not, for "Restaurant Operator's HR Playbook" by Carrie Luxem is here to turn chaos into a symphony of efficiency and bliss. Carrie Luxem, the owner of Restaurant HR Group (and my fearless leader!), serves up HR wisdom like a perfectly seared steak, offering strategies that are as practical as they are insightful. It's like having Gordon Ramsay whispering sweet HR secrets in your ear—minus the colorful language. From hiring tips that help you find that unicorn of a chef who can actually work under pressure, to retention strategies that keep your team happier than a foodie at a buffet, this playbook covers it all. Carrie's knack for blending humor with hard-hitting advice makes the book a page-turner. You'll laugh, you'll learn, and you'll wonder how you ever managed without it. Think of it as your Michelin-star guide to the intricate dance of restaurant HR. So, if you’re in the biz and want to transform your staff management from a kitchen nightmare into a delectable delight, grab a copy of "Restaurant Operator's HR Playbook." Your sanity (and your staff) will thank you. Bon appétit!

Sehr gut erklärt

Excelent customer service & just started building the tools to open my establishment in the right way, love how it creates step by step approach to optimising hr related stuff