Clean Obsessed Lightweight Portable Commercial Canister Vacuum Cleaner for Carpet & Hard Floors – with 8-Piece Tool Kit, 27-Foot Power Cord & Adjustable Shoulder Strap - CO711

the machine broke within the first 3 months...no one from company respond emails...no phone number to call.

We have to keep this away from our toddler b/c it could suck out an eyeball. Seriously.I've been dying to get a Miele for sometime. I had one in Europe and it was wonderful. So. Very. Wonderful. But Miele is changing. It's now made in China. I've been doing some major research and footwork, including going to local Sew and Vac shops to ask around. Miele is now crap. The local shops wont even carry the brand. In the past 5 years (or more) the company started building their machines in China from inferior materials. So I figured that I'd go and buy and old used Miele--which I did for around $300 (Silver Moon). It had electrical problems and, frankly, no suction compared to CLEAN OBSESSED. None!Why did I buy CLEAN OBSESSED? There are a few reasons:1. Recs from Sew and Vac shops: A. Because the folks in the different Sew and Vac shops here told me that it's the #1 choice of professional home cleaning service people--the machines are light, have very cheap and LARGE bags, and have a completely metal motor that they claim will last at least 10 years before it needs any type of service. B. Because, while they recommended the machine and couldn't say a bad thing about it, they weren't so excited about selling it to me--they preferred to sell me a Sebo that cost 300% more but was unwieldy and super heavy. C. They said that the reason it was cheaper was because it's an off-brand. I was down with that.2. I want a long-term machine--not something I'm going to have to fix or replace within 2-5 years. Vacuums that have a lot of whistles and bells also have a lot of whistles and bells that can break. Take Miele, for instance... The Silver Moon--one of the highest rated Miele models--gets a lot of complaints about problems with electrical connections that result from a suction adjuster on the handle (electronic). If the electrical connections are dusty or get misaligned, the whole vacuum won't work. I don't want that. The more little conveniences, the more likely they are to break.3. PRICE vs. quality: The price of this vacuum far undercuts any other vacuum on the market. The bags are cheaper and larger. The suction is phenomenal. I mean, truly powerful. Better than my European Miele, in fact. Like I said, this thing could definitely suck out an eyeball.PROS AND CONS:PROS:-Lightweight and easy to use. It has a shoulder strap, if you're into that kind of thing.-SUCTION--This thing cleans like no other.-GREAT for pet hair, legos, etc. Even for dusting.-Price. Can't beat it.CONS:-No automatic cord rewind. You have to wrap it around the cord holder yourself. This is far more annoying than you think--when going from one floor to another, you can't just step on a button and have the vacuum suck up the cord like a strand of spaghetti. You have to unplug and gather the long cord and hope it doesn't tangle as you carry that, the vacuum, and the hose attachment.-It doesn't spoil you. I know that sounds silly, since you're cleaning anyways, but when I used my European Mile, I felt spoiled. The cord rewound. There was a nice little compartment for all the extra tools. All the pieces snapped together with a satisfying click. Nothing on this vacuum "snaps," you just shove the different parts on and hope they stay--they do! But there's no onboard tool compartment.--You have to vacuum rugs differently. The rug attachment and power of the suction aren't conducive to the standard forward and backward vacuuming motion you're probably used to. Instead you lift the head, place it on the rug, and pull it towards you when vacuuming.

Expensive price at $240. The product is mediocre. The cord is not retractable. It is too long and gets tangled. One nozzle was missing upon opening the the box. There is no possibility of contacting the seller and talking to a person for complaint. Brand new, but after using a few times, one wheel came off (see photo). The suction is good as should be expected for 1200 watt power. But there are other competitive brand names with same suction power, 1/2 times cheaper, and with higher user ratings! I cannot return because my wife wanted this after getting bamboozled by a friend to buy this product. This product is overrated and overpriced. Save your money, shop for a cheaper, better brand.Update: seller responded after a few days. Sent a replacement part for the broken piece on a one-day expedited shipment. Explained that one nozzle in box was what I was missing. Makes up for my frustration. Increased to 4 stars. One less star for the high price.

Only had it 4 months and has broken screws and short in wire which caused a spark fire!

This is the best commercial canister vacuum available in my opinion. We own 2 of these and clean vacation rental homes. This is a very tough, well built vacuum with extremely powerful suction. It will suck up anything that will fit through the hose! The CO711 is not gimmicky and doesn’t have unnesessary bells and whistles that will break quickly. It’s housing is rugged plastic with not much to break or catch on things. The hose and wand are about as good as you can expect. The level of refinement isn’t like a $$ European vacuum, but this is a tough commercial vacuum built to last. I doubt there is a perfect vacuum, but the Clean Obsessed CO 711 comes very close.

This has been a good purchase. The vacuum works very well.

Love that it is lightweight, it's not good on high pile carpet. There is no 'snap' that holds the metal arms together so they keep coming apart while in use which is a real pain so I had to tape them together. The cord doesn't zip 'in' to anything to be compact so you have to wrap it up and tie it which is inconvenient and messy.

- Hose fell out multiple times despite being securely installed.- Head is flat metal. Difficult to grab debris.- Multiple passes before lint etc was picket up.- Challenging to track. Much more effective to pick up and carry canister, though this creates other challenges as you are carrying with one hand/arm and navigating the wand with the other.