Silonn Nugget Ice Maker Countertop, Pellet Ice Machine with Self-Cleaning Function, Sonic Ice Maker Produces 36lbs of Chewable Ice in 24 Hours, Ideal for Home Kitchen and Office (Stainless Steel)

I already own the Silonn Bullet ice maker, but since I prefer nugget ice, I decided to purchase the Silonn Nugget Ice Maker. Comparing the two, the Silonn Nugget Ice Maker is my favorite. It makes full buckets of ice in half the time, and the ice is perfect for iced tea, water, just about any beverage. Although the ice is soft and chewy, it lasts all day, doesn’t melt away like I thought it would. The self-cleaning feature is an added bonus. I can completely fill the ice bin in my freezer within a few hours with this nugget ice maker, which lasts us 2-3 days. (The bullet ice maker was much slower because the ice was a lot larger.) Here’s a helpful tip for making lots of ice to keep in the freezer: the small countertop ice makers aren’t refrigerated, so the ice isn’t frozen, it’s a bit wet. So, I empty the bucket of ice into a ziplock bag and place it into my freezer until it’s good and solid, then whack it to loosen the frozen ice nuggets before emptying them into the ice bin. This way, they won’t stick together solid in the ice bin. With hot Summer weather fast approaching, we are really enjoying the nugget ice. I recommend the Silonn brand to anyone who needs a fast reliable ice maker, as I’ve been using this brand since April 2023 with no issues.

I love my new Silonn Nugget Ice Maker! I got it a couple of months ago and purposely waited a few months before reviewing it. This ice maker did not disappoint at all! As soon as I cleaned it and plugged it in, it went to work spitting out ice. It works well and the ice is perfect for drinks or chewing (iykyk). It's just as good as the ice you get from sonic (similar to hospital ice) but better because I now have an unlimited supply! I literally leave this thing on all day and night and it hasn't skipped a beat. I fill it up when I leave for work and there's always a bucket full of ice waiting for me when I get home. I use spring or distilled water in my machine and I run the cleaning feature at least once every two weeks. I haven't had any problems with it to date. The machine is not completely silent but it also isn't noisy. It doesn't take up too much counter space (I have a small kitchen with limited counter space so that was importantly for me) and it comes with a scooper and a hook for the scooper. The ONLY con I can think of (if we can really consider this a con) is that the suction cup that holds the hook onto the machine sometimes fails and lets the scooper fall off of the machine. But I can't even really count that as a con because it doesn't affect how the machine works at all! If you're in the market for an ice maker for your family this is the one! It easily provides ice for my family of 3. The ice that it makes is great and the machine looks good.

After two years and two months of daily use, through two summers in the Deep South at a house with a pool, with guests for all the usual holidays AND including a full year as the sole ice maker for an adult couple...the fan quit. For about the last month it had been giving indications that something wasn’t normal. After 44 years of marriage, pattern recognition becomes a finely honed survival skill, so when a machine in the kitchen starts acting up you tend to notice it. This past Sunday afternoon I was dozing on the sofa ignoring the TV when this ice maker made a unique noise that woke me up. I can’t describe the actual noise it made (I was dreaming, I swear it shouted something at me) but it was weird enough that I went to check on it. The ice in the bin had melted, the back of the unit felt hot, and the fan wasn’t running. I quickly unplugged the machine without paying attention to the status lights (so unfortunately I don’t know what was displayed) and positioned a small desk fan blowing into the rear vent to cool it down. After 30 minutes I re-powered the unit and it started making ice again, except the exhaust fan was dead. I unplugged and drained it, then removed the rear cover (five screws on the bottom) and used the external fan for cooling to verify the ice maker still worked otherwise, which it did. The fan would start if I gave it an assist, but would not run full speed and would not restart on its own. After several hours I was confident a new fan would fix it. Exact replacement fans are plentiful and inexpensive here on everyone’s favorite home shopping site, just search for the part number printed on the fan motor. For $17 a new fan arrived overnight. Removing the fan from the radiator is super easy (two obvious screws) however unplugging the fan from the controller board and fishing the power wire out with plug intact is extremely difficult. The controller board is mounted inside a plastic box, and getting the cover off the box without full disassembly requires a lot of cussing, needle nosed pliers, and at least one skinned knuckle. Once the controller cover is off, the fan’s power plug had a glob of hot glue covering it and the socket, and the wire was tie-wrapped in a spot that I couldn’t even see at first. The manufacturer doesn’t intend for you to remove this, and if you’re not careful you’ll break the socket off the board or something else. There's lots of wires all bundled together, easy to mess up. If I were to do this again I’d simply cut the wires to the old fan, careful to leave as much length as possible, and splice in the new fan using small wire nuts, or solder and shrink wrap if you prefer. Be sure to clean the dust from the backside/inlet side of the radiator (internal, facing the compressor) using a soft bristle toothbrush. Mine was completely blocked by dust, which is what caused the fan to fail in the first place. This unit does not have an air filter, so if you live in a dusty environment and/or have pets you probably need to open it up and clean the radiator once a year. Before you put the cover back on, blow the whole thing out with compressed air or a leaf blower. As to cleaning the actual ice making “wet” section of this model, I use a hand held steam gun with a flexible nozzle about three times a year and it keeps it clean as new inside. No need for running vinegar through it, it’s not like a coffee pot and doesn’t develop calcium deposits. I use a mild bleach solution for running the built in cleaning cycle while blasting the top out with the steam gun, then thoroughly rinse out the whole thing using the sink hand sprayer. The mold/slime that will develop in the top of the unit comes from exposure to room air. Like most ice makers I’ve ever owned, it’s difficult if not impossible to access the actual ice tray section to hand clean it. AND every ice maker I’ve ever owned will develop mold wherever it’s regularly exposed to room temperature air, so the complaints I’ve read about this unit are not unique to this unit. If your refrigerator has an ice & water dispenser in the door, I discourage you from looking at it too closely with a flashlight or you’ll stop using it. Anyway, the unit has been cleaned and reassembled and making ice again like it was new. While this particular machine has not been subjected to vibration like it might be in a motor home, or rough handling from potable use, it has run for over two (2) years continuously, sometimes needing multiple tank refills per day. I subtract one star for being moderately difficult to repair, but I’d give it 10 stars if I could for being a great value for the money.

Updated Review: I originally gave this ice maker a 1-star review because, after sitting unused for about five months, it would not make ice when I put it back into service. After troubleshooting, I believe the issue was caused by how I handled the unit. I cleaned and rinsed it, then drained the remaining water by turning the machine upside down and immediately plugged it in and turned it on. The unit powered up, but it did not produce any ice. It appears that if the ice maker is turned upside down, it needs to be placed upright and allowed to sit for at least one hour before being powered on again. This gives the refrigerant and internal components time to settle properly. Once I followed this procedure, the unit began working as expected. I’m updating my review because the problem was likely caused by user error rather than a defect in the product. Overall, this has been a good ice maker, and I appreciate that it was a simple fix. Upgrading to 4-star. Could have been 5 star if they had detailed instructions or may be a list of “dos and don’ts” with the unit

Love it! I have a toddler that loves cold stuff, especially ice and this is his dream come true. It's compact and sits perfectly on the corner of my counter, which doesn't take much space at all. The ice production is fast. You get a full bucket of tiny sized ice in no time. It's super easy to set up as well.

So my Silonn Ice Maker quit working 10 months within purchase and I contacted Customer Service to get nothing but road blocks. First they couldn’t locate my purchase on Amazon and required I get a pdf of the receipt which was a feet in it myself. After providing this info, I received this set of instructions below. I contacted them back and told them I was not qualified to work on their equipment. Finally after almost two weeks they agreed to replace my defective unit but didn’t have the model I originally bought in “replacement inventory” even though it was available on Amazon for purchase. So I had to accept a cheaper inferior model. Here’s some of the BS you can expect from this company. AVoid and Buyer beware. Good day! Thank you for all the information you have provided so far. May you lease try these troubleshooting steps: 1. First, check if the water distribution pipe dispenses water. If it's bled (no water flow) or fails to dispense, clean the pipe thoroughly; if cleaning doesn't work, replace the water distribution pipe 2. If the water distribution pipe works normally, check if the compressor starts: touch the evaporator--if it feels cold, the compressor is running; if there's no temperature change, the compressor isn't starting. If the compressor doesn't start, first confirm if the wires on the main board are loose (reconnect any loose wires); if wires are normal, the compressor may be damaged-replace the compressor, and arrange for replacement if the issue isn't solved. 3.If the compressor starts normally, check if the water pump starts: listen for the hum of the pump (running sound = normal, no sound = not working). If the water pump doesn't work, disassemble the pump to check for blockages (clean if there are foreign objects); if cleaning fails or the pump is damaged, replace the water pump. 4. If the water pump works, check for other faults: · Ice full sensor fault: Restart the machine to reset; if the fault persists, replace the ice full sensor. • Defrost water pump fault: Replace the defrost water pump. if replacement doesn't solve the problem, let us know. If all these steps do not resolve the issue. Let us know so we can assist you further. We look forward to your reply and appreciate your cooperation. We aim to resolve this for you as soon as possible. Best regards, Customer Service Team

I was shocked to see the bad reviews tbh. This is the best ice machine I've ever had. I live in a dry climate and my house is kept pretty cold year round, so maybe that makes a difference. But my ice stays cold and crispy in the ice maker all day. I've had it over a year with zero issues, and will probably buy a 2nd one eventually because I use so much of it. The only downside is the size. It is quiet, easy to clean and the ice is the perfect texture - light and crunchy and soft and easy to chew. I used to go to sonic for their ice all the time but hated their unhealthy drinks, now I make my own at home. I put it in my iced coffee or whatever else, but I also just munch it straight out of the machine. My dogs love it also, great for them in the hot summer to have a cool treat (sometimes we put a little coconut milk on it for them) everyone in our houses uses this thing and I am really impressed with it.

Short Lifespan! This is my second machine and it started to screech and I knew it was going out on me. Good ice machine until it goes out.