No software, no user guide and no asseble instructions in the delivery. please send them asap. tnx

Hi USB flash is sent with the package. There is software and user guide.

How I can have technical support?

Yes. mail to joanie12316@126.com

Can I use Microsoft word to create a document and formatting?

No, you can not use Microsoft Word to operate the Robot plotter. You can use most vector based drawing programs, but they will need output reformatting to work. This machine was designed to use Inkscape Drawing program. It is freeware and does support most other formats for conversion. It does have a built in word program for writing .

What is your return policy?

Lifetime service guide. One year warranty. Return every part and send to specified address, full amount will be refunded.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

Product ID: 71100782

Details

Brand
iDrawHome
Color
A3 Working
Item Weight
5.4 pounds
Material
Aluminum Steel
Product Dimensions
13.78"D x x

📐16-inch A3 XY working area

🔧Lifetime software support & updates

⚙️Almost assembled, easy final setup

€ 658.78

Duties & taxes included

In stock

Sold byAmazon SpainDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✍️ Elevate your creativity with precision-driven DIY plotting!

PRECISION MEETS CREATIVITY - Draw and write with millimeter accuracy on A3-sized projects
DIY ASSEMBLY FOR HANDS ON PROS - Engage your inner maker with a simple final assembly step
LEAD FREE ECO CONSCIOUS DESIGN - Built with an integration board using lead-free processes
FUTURE PROOF WITH LIFETIME UPDATES - Stay cutting-edge with continuous software support
VERSATILE TOOL FOR CREATORS EDUCATORS - Perfect for students, teachers, researchers, and automation enthusiasts

The iDraw1.0-16T A3 Pen Plotter is a semi-assembled handwriting and drawing robot kit featuring a 16-inch XY working area. Designed for creators, educators, and DIY enthusiasts, it offers lifetime software support and an eco-friendly lead-free control board. This plotter requires a simple final assembly and delivers precise, single-stroke handwriting and drawing capabilities, making it a unique tool for automation research and artistic projects.

Specifications

ASIN	B07FPL6R6F
Best Sellers Rank	#565,542 in Office Products ( See Top 100 in Office Products ) #18 in Computer Printer Developers #88 in Wide Format & Plotter Printers
Customer Reviews	3.6 3.6 out of 5 stars (23)
Date First Available	July 19, 2018
Item Weight	5.39 pounds
Item model number	ROB-045
Manufacturer	Robot House
Product Dimensions	13.78 x 13.78 x 6.69 inches

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