Neakasa M1 Plus Open-Top Self-Cleaning Cat Litter Box, 360° Safety Sensors, Advanced Odor & Leak Control, Automatic for Large & Multi-Cat Homes, Litter Mat & 2 Rolls Refill Bags Included

I've had this for a little over two weeks and am sharing to help others if they are debating on purchasing this. First, I love this. I researched these for a bit and choices were somewhat limited as my cats prefer an open top box and there aren't many on the market. I finally settled on this one and am very glad I did. Set up was extremely easy, the app is very user-friendly. I wasn't sure how the box would work with multiple cats (I have two) but it works very well. You set up your cats in the app and it can tell who has been in the box based on the weight you enter for each cat. One of my cats adapted quickly and was not an issue. The other cat, who is the one I actually purchased this for as she prefers a very clean litter box or she will pee on the bathroom rug, has only jumped in it once at this point. She's very skittish naturally and although she is very curious about it she has just started going in a different litter box. I do get alerts that she is peeking in though as the box alerts me that a cat weighing very little has been in the box. She really hasn't been in, it's her peeking in and triggering a sensor, but she looks in a few times a day so I imagine she will get in when she's ready. I love that the app is so customizable and I can get alerts, reminders, etc. The box itself is very simple to use and does a great job cleaning. You can customize how and when you want to clean, either automatically after a cat has visited or manually when you choose. It also has a do not disturb feature which is great; I don't have it clean during the night. It's not loud when it cleans, except for a thud whenever what has been deposited in the box is dropped into the bin. Despite the claims, however, it did smell to me after a few days. I cannot imagine how bad it would smell after two weeks of not emptying the bin. It is in our master bathroom and I was smelling it in the bedroom to the point I thought the one cat was now going somewhere in the bedroom in protest. My routine is to empty it daily and I never smell anything now. I do not use the bags that come with and later need to be purchased. I take a plastic grocery bag, flatten it out and place at the very edge of the bin each day. It works well enough that I can just grab the sides and pull up and everything falls into the middle. I may use the bags when I empty all the litter (which is also very easy to do) but will not use it to clean normal everyday activity. Overall, I highly recommend this box....but do not believe that you can go 14 days without emptying the bin or you will be living in a stink cloud. Two days max....

I LOVE this litter box! In the week that I have had it set up it has already improved my and my furry family’s lives and home in many ways. I have a young cat and an elder cat. I took the advice from other reviews and placed some of the used litter from the previous litter box into the automatic cleaning box. The youngest took to it quickly, within an hour. The eldest took several days to actually use the box. Thanks to the app I saw that he was checking it out but not actually using it - leaving after barely stepping in. The box is quite tall so I bought an adjustable step and I think it made the box more approachable for them. 1. No smell- all poo is covered in litter and swept into the holding compartment 7 minutes later (you can set the amount of time you want the box the wait between your cat exiting and the cleaning to begin.) 2. Super quiet. Like, seriously quiet. 3. The box is always clean and ready to use free from the other cats leavings. This has stopped the elder cat from going outside the box. Despite having multiple litter boxes, he did not seem to like to share. 4. No more finding the dog’s forbidden ‘treats’ on the floor when I return from work. If you have a sneaky dog living with you then you know what I’m referring to. 4. No more barriers, gates, and mazes around the cat box to keep our beloved sneaky dog away from the litter box. This has given me such joy because now my home looks much better. 5. It saves me time, hassle, and feeling badly about forgetting to clean the litter boxes if I forgot to scoop the regular boxes before rushing to work or when I’m working late. 6. The motion sensors work perfectly! Such relief knowing that the cats are safe. It stops cleaning immediately if they approach it. 6. I have since bought a second automatic litter box but a different brand that was on sale. It offers all the same features however it is not as great as this box. This one is quieter and I feel it is safer while in cleaning mode. It is enough difference that had I seen the difference before hand, I would have spent the additional $100+ and bought another of this brand.

If you are looking to buy this product, don’t. I would like apologize in advance for the long review, however I believe it is worth a read. I purchased this product in July 2024 for around $500. It is selling today for $380. That should tell you a lot right there but I would like to share my terrible experience with this product and Nekasa’s customer support. I have had nothing but problems with this machine since it was purchased just under 2 years ago. ( I’ve only been able to effectively use it as intended for about a year and a half because every time I have to contact customer support support I end up emailing back and forth for months online end before anything gets resolved if it ever does.) 1. My first issue came into play shortly after purchasing. The entire assembly is made of cheap plastic and is. It designed well. It is pieces out together with seams. The rubber litter tray is not secured tightly to the box, and if your cat pees on the side of the bin area, the urine will leak through the seams and down into the base of the machine. The machine after just under 2 years of use smells horrendous. After contacting the support email about this issue their solution was to send me the flimsy silicone stickers that they sell because they know their product is not quality and is not assembled in the best way possible. 2. As a result of the problem listed above and the waste disposal method of this machine, there will be litter that accumulates in the door area causing the door to grind terribly, get stuck, and even become misaligned. I have had to deep clean this machine once a week to keep it functional due to this issue. If the doors become misaligned, you have to disassemble the entire base to clean it and reassemble it again. This requires you to have and extra long necked screw driver to be able to reach down into the holes where the tiny screws are located, unscrew about 20 screws (Hope you don’t lose some), deal with a smell worse than a dive bar’s men’s urinal when the AC is out, and try to clean all the loose litter and urine out of the sensitive electronics and all the nooks and crannies this machine has. Oh, and better try and put it all back together exactly as it came apart because if you don’t, you won’t know until it’s fully reassembled ( there’s no other way to test it). If you don’t, you get to play with the tiny screws and the smell again. 3. The litter issue above will cause the door gear to break. That is also made out of cheap plastic. The teeth have broken on me twice and I have had to replace this gear twice. The inside of the base is nothing but exposed electrical panels and loose wires. The only water proofing is the small amounts of silicone around the wire connections. Not great considering urine leaks through the whole machine. You will have to break the waterproofing the replace the gear motor assembly without breaking the other wires near by or the electrical panel. I even found some unconnected wires in my box when opening it up to clean or replace parts. 4. I most recently had the panic span my phone and email with a weight sensor error. When trying to reset the weight sensor it tells me I need to update the firmware, but I can’t update the firmware without clearing the weight sensor error. Had to reach out to support again, and their solution was to pick it up off the floor for 5 seconds, set it back down and drag it back and forth across the floor. As you guessed, this did nothing. They told me that the machine was out of warranty and that I would need to pay $250 for a new base. (This would bring the total spent on Theo box to $750- should’ve bought a litter robot for that price). After arguing with them for a month, they finally agreed to send me a new base for free ( the least the could do after so many issues from the start). I opening the new base today to find that they sent me a USED base. They didn’t clean it thoroughly and there is still dirty litter and litter dust all of their machine. It is cracked, covered in scratched, and missing legs. Redistributing used parts of a product that handle animal feces is abhorrent. This could lead to the transfer of diseases and bacteria. This should not be allowed. Needless to say, DO NOT BUY THIS PRODUCT. You will waste your time, money, and sanity. Customer support wants nothing but your money, and does not take care of their customers. One of the worst experiences I have ever had as a consumer. I hope this review and pictures saves others from going through this experience.

Generally great with a few features which could use improvement. First, the amount of litter our cats fling around, even with the $50 pedestal and honeycomb mat, is enough that I still have to sweep the area twice per day. I'd kill for a built-in splash-shield which automatically emptied to the waste bin beneath, which should be possible with the current design. I know you can pay for some added attachment but after the $50 pedestal did nothing, there's no way. There's also not a ton of space for them to move around in there, relative to the machine's ginormous footprint, so maybe improvement on that front would help? Second, you have to manually reconnect the machine every time your wireless internet hiccups. The machine itself cannot remember the network name and password to keep checking to see when they come back online, you have to take your phone to the machine, select the network on your phone, and punch in your 25-character secure randomized password again every. single. time. IT departments wonder why all of use easy passwords... this machine is why. This also is something they should be able to fix on all extant units with a software patch. Third, I really shouldn't need a connected phone for the litterbox to work. I was initially fooled by the hardware buttons, believing I could get this thing to level, calibrate, etc. without a company tracking all my data. I have yet to get a single button (apart from "power") to work without my phone's involvement. Last, I'm not sure if it can be helped, but it was a BEAST to assemble (because some of the pieces are kinda heavy or unwieldy, not because of complexity) and carry to its place. If it were my 70+ y.o. mom doing this, I'd know I would need to be there for set-up and come by multiple times a month to make sure it was filled and washed for her. So, it's automatic but insufficient for a person who is already physically limited. Other than that, it was easy to assemble out of the box, easy to disassemble for cleaning, and means we have totally clean litter at all times if it's emptied every other day and washed every other week... even with three cats! I am allergic to cats and just about all cat litters, so it was HUGE deal for me to limit my exposure to that room and for everything to be kept sealed away in a trash bag within minutes. I don't have to put my face near it anymore! If you have an older or less healthy cat, I also imagine the app tracking + a health-monitoring litter would be a huge weight lifted, mentally. No smell so far, but we do have a lot of house plants nearby, which helps. If I only needed this to reduce frequency of cleaning or limit odor, I'd go for it. TL;DR - So far, pretty great. Although, if I'd already had a working system I'd probably wait for the M1.1 or 2.0.

This was a game changer. i started with the Litter robot 3 and that was ok. then upgraded to the litter robot 4 and that was better but you still have to baby sit it. i finally got tired enough of having to check on the litter robot 4 every day and pulled the trigger and bought one of these. i will have to say that a difference. the set up was a breeze. its really nice quality. its a lot easier to clean and it just works.

This is the best thing I’ve ever bought. I’ve had it for about 7 months now and it’s worked consistently. Saves me so much time and effort that I used to spend cleaning the litter box. I love the app because when I go out of town I can see that my cat has used it so I know he’s still ok. Super quiet and the settings are adjustable for how often you want it to cycle. Waste deposits right into the trash bag with no spillage or leakage. I seriously love this thing it’s absolutely worth the cost, which by the way is way less than other brands.

I bought the Neakasa to replace my Litter Robot. My bengal cats were already used to an automated box so I assumed it would be an easy transition. We used the same litter at first to ease them in. As a side note, we also had a normal litter box setup because the Litter Robot sometimes had issues when we weren't home. One of the cats took to it right away like it was no different. The other cat tried it for a couple days then stopped using it, opting for the standard litter box instead. That was about the time that we realized the provided stickers had already come loose. They lasted less than 3 days. We think it must have stuck to the cats paw because he never went in again. We had to remove the stickers entirely after that, but he never went back to it. The female cat continues to use it. The mechanism for closing the bag is a gimmick. It does not work as suggested. Even when pulling the tray all the way out, went had the ties of multiple bags snap in half while trying to close the bag. It does not close as far, as easily, or as reliably as the old one. We also tried the ramp. Neither cat would approach the litter box with the ramp in place. The buttons on the front are nicely sized, but we often have to use a flashlight to see which button to press. It would be nice if they were easier to read in the dark. The app is mostly ok. I like that it lets me trigger things, see the weight, and get notifications when there is a problem. A could things I would change: 1) ability to notify multiple family members. If I'm traveling, she doesn't know there is a problem with the box. 2) if you set the weight to lbs, unknown cat weight shouldn't be in kg. Overall it's working pretty well for one of the two cats. I wish it worked well for both of them.

I've owned two Neakasa M1's since February 1st, 2025 and so far, they have been fantastic! I've learned a lot and found some great discussion on a FB group called Neakasa M1 Support Group. I highly recommend checking it out for tips and tricks. The most helpful tip yet is to purchase a Sterilite 06568012 8 Quart Dishpan to place inside the litter waste bin. I can't say where to get it, but let's just say that the place has a Blue, White and Gold logo with a spark symbol. We have 3 cats, each with their very own personality and each had its own regular litter box. All 3 took to the first M1 without issue. What I did was fill the M1 with 90% new litter and two scoops of old litter from their standard litter boxes. It is my understanding that this helps finicky cats adjust to a new litter box. For our oldest cat, I purchased the Neakasa Step since she needs a little extra help. Since setting up both M1's, we only have to empty the waste bins every 6 days, which is much better than scooping daily. While there are after-market "Compatible" bags available, I have not tried them yet because the Neakasa bags just work. You may find gray colored stickers in the packaging. These are to go around the liner to provide extra sealing from urine potentially getting below the litter mat. I took care not to touch the stickers or liner with my bare hands, but the stickers still failed after about 2 weeks and now one side has completely come off of each litter box. I'm not happy about that, but I have read that Gorilla Tape is a good alternative and much less expensive than the Neakasa replacement strips. I did reach out to Neakasa support to see if they would replace them, since they failed so quickly, but they referred me to purchase the expensive replacements on Amazon, which was a bit frustrating due to the initial cost of these boxes. I would have hoped for a first replacement set to be complimentary within 1 month of ownership. Litter dust is a bit higher with the M1's vs. manually scooping, but I plan on adding a HEPA air filter to reduce it in the area of the litter boxes. The convenience outweighs the concern and slight inconvenience of some additional dust. So while I'd prefer to give the Neakasa M1 only 4 stars, due to the sticker and customer service issue, I feel the nice looks and convenience of the M1 Litter Box outweighs the frustration of having to replace the stickers myself. Perhaps customer service will reach out to make it right. Anyway, I decided to give this 5 stars because it has improved our quality of life and provides entertainment for our one cat that thinks these M1's are an amusement ride LOL! The newer M1 models should have an improved litter mat and may not even need stickers since they have improved how it seals. If you do end up with leakage under the litter mat, just check out the FB support group and search for the Gorilla Tape solution. Just be sure to clean the litter mat and surrounding plastic with rubbing alcohol and a lint-free cloth to clean and prep the surface to ensure excellent adhesion. For spot cleaning and odor elimination, I recommend cleaning with the Rocco & Roxie Stain and Odor Eliminator available on Amazon: https://www.amazon.com/Rocco-Roxie-Supply-Co-Professional/dp/B00CKFL93K - This stuff really works against cat urine. Just be sure to closely follow the instructions and I do not recommend directly spraying on any of the sensors.

Sono molto soddisfatta fella lettiera Neakasa M1. Il montaggio è stato rapidissimo, e anche il collegamento alla rete wifi è stato veloce dopo avere scaricato l'apposita app, davvero molto intuitiva e chiara nei passaggi da seguire. Noi abbiamo due gatti, Brio di 4 kg e Leo di 4,4 kg. Si sono adattati subito, essendo molto curiosi dopo qualche minuto erano gia dentro accovacciati, padroni del nuovo schiavo robotico. Per velocizzare la confidenza noi abbiamo aggiunto alla sabbia nuova un po di sabbia "pulita " presente nella vecchia lettiera automatica. Dopo una settimana di utilizzo abbiamo verificato che per due gatti la lettiera arriva al suo massimo di autonomia come contenimento rifiuti, oltre i 7 giorni è necessario svuotare il sacco. Il sistema comunque funziona perfettamente, quando il sacco rifiuti è pieno le notifiche arrivano puntuali al proprio telefono. Così come la notifica di richiesta rabbocco sabbietta quando insufficiente. La pulizia è automatica e si può programmare di eseguirla da un minuto dopo la rilevazione dell'uscita del gatto fino a quando si preferisce. Secondo la nostra esperienza consigliamo 10 minuti, in modo che la sabbia abbia il tempo di agglomerarsi e gli escrementi di "consolidarsi" Degna di nota l'estrema silenziosità della macchina durante il ciclo di pulizia. Tuttavia, ho notato alcuni problemi. I miei gatti essendo molto curiosi cercano di interagire con la lettiera quando non dovrebbero, ad esempio quando è in fase di pulizia o svuotamento. Adorano guardare la sabbia passare attraverso i buchi del setaccio ritornare pulita nella conca. Però un po troppo da vicino sedendocisi dentro e grattando sulla grata per far uscire la sabbia... Devo quindi lasciare la pulizia in manuale e provvedere quando i due folletti pelosi sono occupati in altre faccende, chiudendomi dietro la porta della stanza oppure da remoto quando tramite le telecamere per fortuna già precedentemente installate non li vedo nelle vicinanze. Leo essendo un gatto di grande statura e molto forte riesce addirittura ad aprire il cassetto dei rifiuti puntando le zampe sdraiato sotto la lettiera. Suggerisco di aggiungere un sistema di blocco più sicuro per il cassetto dei rifiuti, magari con uno scatto più incisivo. Inoltre, ho notato che l'app fa fatica a distinguere i gatti che entrano nella lettiera se hanno un peso simile. Questo può essere un problema se si hanno più gatti con pesi simili, poiché non è possibile monitorare correttamente le loro abitudini. Nel complesso, sono molto soddisfatta della lettiera Neakasa M1, ma credo che con alcune migliorie potrebbe essere ancora più efficace e sicura anche per dei gatti pazzi (rossi) come i miei. Grazie per il vostro impegno nel creare prodotti di alta qualità per i nostri amici a quattro zampe.

Wir nutzen das Neakasa M1 jetzt seit mehreren Monaten und sind nach wie vor sehr zufrieden damit. Das Highlight für uns ist ganz klar die hervorragende Geruchsversiegelung: Selbst nach mehreren Tagen im Einsatz riecht man absolut nichts. Im direkten Vergleich zu unserem zweiten Klo, dem Pawbby P1, ist das ein echter Unterschied – dort kommt es deutlich häufiger vor, dass unangenehme Gerüche entstehen, obwohl wir regelmäßig reinigen. Das Neakasa M1 nimmt uns im Alltag richtig viel Arbeit ab. Die automatische Reinigung funktioniert zuverlässig und leise. Auch bei mehreren täglichen Toilettengängen bleibt alles sauber. Die App ist übersichtlich gestaltet und bietet praktische Funktionen – man sieht z. B., wie oft das Klo genutzt wurde, wann der Auffangbehälter voll ist oder wenn mal etwas nicht stimmt. Die Verarbeitung ist hochwertig, das Design modern und unauffällig. Es passt super in unsere Wohnung und sieht nicht wie ein typisches Katzenklo aus. Auch unsere Katze hat es sofort angenommen, was uns ehrlich gesagt überrascht hat – sie ist da sonst eher wählerisch. Die Entleerung des Auffangbehälters ist schnell erledigt und hygienisch. Auch das Nachfüllen mit Streu geht unkompliziert. Insgesamt macht das Neakasa M1 genau das, was es soll, und das auf einem wirklich hohen Niveau. Für uns ein richtig gelungenes Produkt, das den Alltag mit Katze spürbar angenehmer macht. Klare Kaufempfehlung für alle, die ein zuverlässiges, geruchsdichtes und modernes Katzenklo suchen!

Ik gebruik deze kattenbak nu een paar maanden en ben zeer tevreden. Mijn grotere kater wilde niet in een ander gesloten (en goedkoper) model, met de open bovenkant van deze bak is dat geen issue. Soms ligt hij zelfs in het schone grind te slapen. De kwaliteit van de Neakasa is een stuk beter, makkelijker schoon te maken en te vullen in vergelijking met de andere gesloten automatische kattenbak die ik heb. De oude staat er nog wel maar de katten gebruiken hem niet meer Een paar voordelen die ik heb ervaren: Van 3 bakken naar 1: Met twee katten die niet naar dezelfde bak wilden (en dan een protestplas naast de bak gingen doen, ondanks het dagelijkse schoonmaken) is dit een hele opluchting. Ze willen nu _eindelijk_ dezelfde bak gebruiken. Minder kattenbakvulling: Het gebruik van grind is drastisch verminderd, wat scheelt in kosten en gesjouw. Gebruiksgemak: Het legen en vervangen van de opvangzak gaat makkelijk en soepel. En geen vieze lucht meer waar ik steeds met mijn neus boven moet hangen. Schoonmaken is ook eenvoudiger omdat er geen vastgeplakte resten in de bak zitten. App: Hoewel de app leuk en stabiel is, zie ik het meer als een gimmick. De gebruiksstatistieken zijn niet heel nuttig als je katten ongeveer even zwaar zijn. Als hij vandaag stuk zou gaan, zou ik morgen meteen een nieuwe kopen.

We got little kitten and scoping become crazy annoying. Before our 4 years cat was using simple toilet and we cleaned it twice a day but with second kitten we cleared like 7 times. It drived me crazy and the scent...meh. So we decided to buy one of this fancy liter robots and bought 3 to try. Meowant, Neakasa and Petkit and result Neakasa is best so far. Here are pros and cons: Pros 1) CONTROLS THE ODOUR! Disppsal section located under toilet us best ergonomic decission to lock scent in. For example Meowant have ut on top and ut start smells in 2 days. 2) SAFE. We do use it for tiny kitten and it always sees kitty correctly. Also our biggest cat is overweight and weights 6kg and toilet stands solid and never shakes and scares cat. 3) EASY TO CLEAN! Really, its super easy. And uts very important. When plastic absorbs cat urine it becomes crazy stinky and nothing could be done so hardwashing it once in couple weeks is a must. But all another brands made their toilets impossible to clean! Petkit and Meowant are nearly imposible to hardwash, but this unit us a bliss. You can detach the bowl, hardwash it and thats all. Bowl is light and even kid can do it. 4) COMPACT. It's looks huge but it actually quite compact, we couldnt place smaller Meowant un same spot because of its shape but Neakasa is round and can stand in corners without isdues. Cons: 1) Some cats will consider its cleaning sounds noisy but ours dont think so. 2) Might be tall for some cats but our cats jump in it without problems, even 4 months kitten. You can get an adjustable steps if needed

I am so happy, such a big relief from scoops and smelly house, now sit back relax and let it do its job, so easy to install and the app is great and friendly too , I am so glad I got it , my cats also are happy, they are doing their toilet in a clean litter every-time, and guess what? You will save so much litter , too economical when you think of it. Buy it without hesitation it worth the money, when u feel in doubt think about your cats comfort and happiness ❤️