Yale YRD450-N-BLE-619 Assure Lock 2 Plus with Bluetooth Apple Home Keys Smart, Satin Nickel, No Wi-Fi

I purchased this lock, paid for it to be professionally installed by a carpenter into a brand-new door, only to discover it couldn’t be set up to work. After hours of frustration, I contacted Yale support, only to be informed that the app required to operate the lock isn’t available in the UK! Not only did I waste money on the lock and the installation, but I may now have to replace the entire door due to the specific fitting for this lock. This has been an expensive and infuriating experience. Yale should make it very clear on their product page that this lock is not compatible in the UK. Save yourself the trouble and avoid this product if you’re in the UK.

It's a bit weird situation. Bought from Yale amazon shop, delivered to Lithuania, but can't use it, because it requires Yale Access app, which is not available outside US and Canada. Seems like a common issue, too bad I didn't check reviews.

Useless, doesn’t work in Australia, shouldn’t be on the Amazon.com.au site and sold by Yale. Not very happy

Got this because it was recommended by a family member who knows what he’s talking about. It was super easy to install and works amazingly well. The screws were easy to use especially since we were replacing an existing smart lock. It fits the door very well, in fact better than the original lock on our door. Only a few small complaints. 1. It’s frustrating that to connect it to wifi to use remotely you have to buy another expensive component. While the cheaper one we replaced came with that feature out of the box (the design look use and hardware quality on that one was much worse so it’s obviously a trade off). I will likely buy the wifi component still, but it isn’t absolutely necessary. 2. When the battery is dying it’s honestly not immediately obvious. It seems to notify you with a different sound but if I’m honest it’s not clear. When the battery is low but not dead the touch screen seems VERY slow to respond and takes longer to open but the phone key and keypad still both work. With full battery the thing works fantasticly and the app and setup for guest codes is awesome. I love it, it was an upgrade for sure.

It was very troublesome to get the lock to pair. I had to try several times. App requires phone number to login. Why does Yale require my phone number? I am unwilling to share it, but if you want to use the lock, I guess you’re forced to. After a few months of use, I had to reset it. After that I tried to pair it again and it isn’t pairing anymore. I’m stuck with an unusable lock now

This product requires you to jump through hoops if you want to install it outside US/Canada and in the end it doesn’t even let you operate it (i think there is a geoblock or something through the US only app-vpn doesnt work) First it needs US only Yale Access app to install Then it needs US number It needs US IP Then after everything it still doesn’t work Avoid if you are importing this. Amazon please remove this product from the Australian store