RI9380/49 Classic Pro Espresso Machine, 21 Liter, Thunder Black

Fantastic coffee machine. Makes amazing coffee. This company (Cafe Shop) were great to deal with in after-sales support. Highly recommend.

This is a great coffee machine, built like a tank and makes great coffee. However it is a very manual machine, no timers or fancy temperature controls, just on off switches and a thermostat. My previous machine was a Sage Bambino which was much easier for long white coffees like latte and flat white, as it had timers and automatic milk frothing. The Gaggia makes better coffee than the Sage, but I have had to buy a lot of new accessories like a decent espresso grinder, tamper, distributor and puck screen.

Great piece of kit, easy to use and you have to become a real barista but you will after about 4 cups. You’ll need a coffee bean grinder though or buy ground coffee.

Just contacted the seller with a request to replace this machine. After only 5 months use the on/off switch has stopped working, so the ma nine is now useless. Would have expected better quality from Gaggia, this particular one is supposed to be as near a professional coffee machine as you a buy. Very disappointed

Bought this to replace an earlier version off this machine which I’ve had for about 15+ years but alas it eventually broke down completely, the new machine seems to be working well in the brief time I’ve had it, let’s hope I get as many years out of this as I did the last one, personally I think the gaggia classic is excellent for my needs and highly recommend it and it makes a great coffee and it’s super easy to use.

First espresso machine and so far so good. Still have a lot of learning to do but this appears to be a well built machine that will last. Only thing that dropped a star is the tamper provided - some horrible little plastic thing that doesn't even fit the 58mm basket. You'd think for the price you're paying that Gaggia could throw in a nicer tamper that fits. I've had to buy that separately.

Brilliant espresso maker, great design and aesthetics. Happy with the cost and good value for money.

Robust machine that makes good espresso. Pleased with purchase.

This is an awesome machine. Makes a perfect crema and the steam boiler punches out got milk very quickly. I have a Breville Oracle at home and we use this one in our holiday home. I almost think the Gaggia makes a better espresso. Only thing would be that it is a little slower at making more than 2-3 coffees as you can't stream milk and make espresso at the same time. However... For a third of the price this machine wins actually. Very, very happy.

Ótima cafeteira!

This Gaggia classic make superlative double espresso long for me. Using Starbucks Sumatra beans and a Breville smart grinder, I made the espresso in the photo. If I had to get rid of my Elektra T1 commercial espresso machine in my basement, it would not be much of a loss, compared to the Gaggia Classic. I have had many espresso machines: ascaso dream zero, a few breville machines, rancilio silvia, ECM giotto, etc.. They do not equal the gaggia classic, in my opinion , and for the price. The winning factors is the boiler unit and the heavy brass commercial 58 mm handle. Paying for in at Amazon.ca, is a no brainer over 12 months at 0% interest. With a decent grinder and coffee, you will/should be very happy. Just now, I see the asking price, on Amazon.ca is about $1140. !? as of march 24, 2024, in Canda. Its still $650 elsewhere in Canada.

Great machine. Only reason for 4 stars is because the steam wand could be better. You need to learn how to make the machine stay hot enough for long enough. Otherwise you will struggle a little with the milk. But once you get the hang of it, it works well. Other machines are better at that however. Otherwise the rest of the machine is fantastic, I’m pulling some great shots.

The Gaggia Classic Pro is the Golden Standard for "Entry Level" espresso machines. It is well made and is quite sturdy. If you just want a coffee machine that makes decent espresso in the morning without much hassle, stay away from this machine. It's kind of a Blue Pill/Red Pill situation. Get a normal espresso maker and you will be satisfied of the result and with your life. Get a Gaggia Classic Pro, and you will find yourself buying a Coffee Scale, a New +$300 coffee grinder, a stirrer, 2 new tampers (because you will buy a 58mm tamper only to discover that you need a 58.5mmm) etc. You will find yourself deep into forums trying to figure out why you don't get any crema? why is you coffee too sour? why is it too bitter? You will start a series of modifications to the machine (opv spring, PID temp controller etc). At the end of this tunnel you will be reworded with a wonderful tasting espresso, and you will realize that most coffee shops just don't know how to make espresso. In short, if you want all your friends to hate you for becoming a coffee "Expert" and not being able to shut up critiquing the drip coffee at the gas station, buy a Gaggia Classic Pro.