Battery never changed it never worked, any suggestions?

Hi, remove batteries during long periods of non-use. Always remove exhausted batteries from the product. Battery leakage and corrosion can damage this product. Dispose of batteries safely. Batteries specification are 12V4.5AH and 12V7AH. If you need further info. regarding this item, you are kindly advised to reach out to our Customer Service Department: customerservice@aosom.com for assistance.

Bike is fully charged and lights turn on but no movement at all. Pressed every button. Is there away to fix it?

Dear customer, after charging this electric bike for kids fully, please check that the battery connectors are firmly plugged in each other. And it is recommended to contact our customer support if you have gone through the trouble shooting steps and find they have not remedied the issue.

Is this delivered assembled ?

Hello, assembly is required for this item when delivered.

Does this ride well on grass and dirt?

Does better on dirt than grass. Does best on hard surfaces like pavement.

370 165v80bu | Desertcart Spain

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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€ 814.77

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Sold byAmazon SpainDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🏁 Ride into childhood freedom with Aosom’s smooth, speedy, and stable electric motorcycle!

BUMP SOAKING SUSPENSION - Front and rear spring suspension plus treaded tires deliver stable, comfy rides on any terrain.
LONG LASTING BACKYARD FUN - 12V battery powers up to 45 minutes of continuous adventure.
SPEED MODES FOR EVERY SKILL - Adjustable 1.86–5mph speeds grow with your child’s riding ability.
SMOOTH START CONFIDENT RIDE - Soft-start tech ensures gentle acceleration for toddler-friendly control.
BALANCE BOOSTING TRAINING WHEELS - Detachable side wheels help beginners gain confidence and independence.

The Aosom 12V Kids Motorcycle is a durable, electric ride-on bike designed for ages 3-5, featuring a 12V dual motor system with adjustable speeds up to 5mph, large treaded tires with spring suspension for smooth rides, and detachable training wheels to support skill development. It offers up to 45 minutes of battery life per charge, making it perfect for safe, fun backyard adventures.

Specifications

ASIN	B09DS3CDDH
Age Range Description	3 to 5 Years
Battery Average Life	45 minutes
Best Sellers Rank	#47,116 in Toys & Games ( See Top 100 in Toys & Games ) #140 in Kids' Electric Vehicles
Brand Name	Aosom
Customer Reviews	4.4 4.4 out of 5 stars (655)
Included Components	Charging Battery, Training Wheels
Is Assembly Required	Yes
Item Dimensions	42 x 20.25 x 26.75 inches
Item Dimensions L x W x H	42"L x 20.25"W x 26.75"H
Item Type Name	Kids Motorcycle
Item Weight	22 Pounds
Manufacturer	Aosom LLC
Manufacturer Maximum Age (MONTHS)	60
Manufacturer Minimum Age (MONTHS)	37
Manufacturer Part Number	US370-165V80BU0131
Material Type	Metal, Plastic
Model Number	370-165V80BU
Set Name	3-5 years
Size	42x 20.25 x 26.75 inches
Sub Brand	aosom
Theme	Sport
UPC	842525159470
Unit Count	1.0 Count
Weight Capacity Maximum	66 Pounds

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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€ 814.77

Duties & taxes included

In stock

Sold byAmazon SpainDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Spain.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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370-165V80BU

Description

Specifications

Common Questions