Will this product be compatible with a usb dongle? any suggestions?

You don’t need a USB Dongle. Battery operated & runs on Bluetooth.

How is the noise cancellation on this headset?

Works good for me. I tested it with my crying baby and he couldn't be heard in the phone while on the phone at work with the headset so win for me

Why are people having trouble hearing me

Press the power button 3 times to hear yourself through the microphone and earpiece. This will allow you to hear what the other person is hearing. Open the device settings and ensure the microphone from the headset is being used as opposed the computer or phone microphone. 3rd open the camera and record a video, this will allow you are test how microphone is sounding to your system.

Are the earpads changeable?

I just tried to see and they do not appear removable

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JLab Go Work Wireless Headsets with Microphone, 45+ Playtime PC Bluetooth Headset and Multipoint Connect to Laptop Computer and Mobile, Wired or Wireless Headphones (1 Pack)

JLab Go Work Wireless Headsets with Microphone, 45+ Playtime PC Bluetooth Headset and Multipoint Connect to Laptop Computer and Mobile, Wired or Wireless Headphones (1 Pack)

Product ID: 326684579

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Details

Brand
JLab
Color
Black
Frequency Response
3045
Included Components
GO Work On-Ear
Age Range (Description)
Adult

🔋45+ hours battery life

🔗Dual Bluetooth multipoint connectivity

🎙️Dual-mic noise-cancelling calls

Description

🎧 Stay connected, clear, and comfortable—work smarter, sound sharper.

COMFORT THAT LASTS - Cloud Foam earcups keep you comfortable during marathon calls and music sessions.
ALL WEEK BATTERY POWER - Enjoy over 45 hours of uninterrupted use—power through your workweek without recharging.
CRYSTAL CLEAR CALLS ANYWHERE - Dual microphones isolate your voice and block background noise for professional-grade clarity.
SEAMLESS DUAL DEVICE CONNECTION - Switch effortlessly between your laptop and phone with Bluetooth multipoint—no settings fuss.
INSTANT MUTE WITH VISUAL INDICATOR - Quickly mute/unmute with a dedicated button and red LED—never worry about being accidentally muted again.

The JLab GO Work Wireless On-Ear Headset offers dual Bluetooth multipoint connectivity for seamless switching between two devices, dual microphones for noise-cancelling clear calls, and an impressive 45+ hour battery life. Designed with Cloud Foam earcups for all-day comfort and equipped with intuitive controls including a quick mute button with LED indicator, it’s the perfect headset for professionals balancing calls and music throughout the workweek.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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€ 107.09

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TrustScore 4.5 | 7,300+ reviews