What can I do if there is no 5G signal?

Ensure your router supports 5G. Check if you have turned on the setting "Combine 2.4 GHz and 5 GHz WiFi Network" in Wifi setting. If yes, only one wifi signal will be shown. If not, both 5G and 2.4G will be displayed, you could manually choose it.

How can we troubleshoot if the internet speed is slower than we expected?

(1) Try to use the PC WiFi Adapter in a place that has a stronger signal. (2) Manually adjust different channels for the router, and find out the optimal channel so that the interference is minimal. (3) Set the router to 2.4Ghz from 5Ghz for a try.

What can I do if no WiFi signal can be detected?

(1) Check if the WiFi function of the nearby router work properly when connected to the cell phone directly. (2) Check whether the wireless router and wireless AP have settings to hide the wireless network name.

What can I do if the internet disconnect when the computer awakens after inactivity?

We suggest you turn off the power-saving mode of the computer, otherwise, it will take about a minute to reconnect to the router when the computer awakens after inactivity, giving the impression that the network is directly disconnected.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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UGREEN USB WiFi Adapter AC650 Mini USB 2.0 WiFi Dongle 5Ghz 2.4Ghz Dual Band Wireless Network Adapter for PC Desktop Laptop Computer, Driver-free for Win10/11, Supports Windows 7/8/8.1, Mac

Product ID: 322860698

Details

Brand
UGREEN
Colour
Black
Compatible Operating System Family
ChromeOS Linux
Compatible devices
Desktop Laptop
Data link protocol
IEEE 802.11ac
Data transfer rate
650 Megabits

⚡433 Mbps speed

📶Dual-band support

🖥️Compact design

Description

🚀 Elevate Your Connectivity Game!

COMPACT PORTABLE - Lightweight design (only 20g) makes it the perfect travel companion for your tech needs.
STATUS AT A GLANCE - Built-in LED indicator keeps you informed of your connection status.
WIDE COMPATIBILITY - Supports a range of operating systems including Windows 7/8/8.1 and Mac.
SEAMLESS CONNECTIVITY - Experience lightning-fast internet with dual-band support for 5GHz and 2.4GHz.
PLUG PLAY CONVENIENCE - Effortlessly connect to your devices with driver-free installation for Windows 10.

The UGREEN USB WiFi Adapter AC650 is a compact and efficient dual-band wireless network adapter designed for seamless connectivity across various devices. With speeds up to 433 Mbps on 5GHz and 200 Mbps on 2.4GHz, it supports multiple operating systems and offers a plug-and-play experience for Windows 10 users. Its lightweight design and built-in LED indicator make it a practical choice for both home and on-the-go use.

Specifications

ASIN	B08M9FX4G3
Best Sellers Rank	264,161 in Computers & Accessories ( See Top 100 in Computers & Accessories ) 1,636 in USB Computer Network Adapters
Brand Name	UGREEN
Color	Black
Compatible Devices	Desktop, Laptop
Compatible Operating System Family	ChromeOS, Linux, MacOS, Windows
Customer Reviews	4.3 4.3 out of 5 stars (3,276)
Data Link Protocol	IEEE 802.11ac, USB
Data Transfer Rate	650 Megabits Per Second
External Testing Certification	177202201739
Hardware Interface	USB
Item Weight	0.02 Kilograms
Manufacturer Part Number	20204
Minimum Required Operating System Version	Windows 7
Model Number	20204
Number of Items	1
Number of Packs	1

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