KLIM Mistral

Ordered this product along with a different one to replace my old laptop cooler. Both products had great reviews but this one beat the other by a few degrees :) Very happy with the purchase NOW but wasn't initially. Read on for full details but in short, this product was worth the price and keeps my laptop cooler than any of the 4 coolers I have now. This repeatedly beat the second best cooler (and not a cheap one either) by about 8 degrees Celsius on the CPU, 11 on GPU, and about 8 on the system overall. It is well built, well engineered, and has some important little features I like (i.e. the rear air deflectors that seem cheesy but actually make sense). The support that KLIMA provides is first rate and I'd buy from them again in a heartbeat.The full story:Ordered a NEW KLIMA Mistral from Amazon. Package gets here and it was obvious I had been sent a previously sold and returned cooler. The cooler was NOT packed into anything other than its original vendor box. There were old shipping labels cut off that box. The box itself was torn in a few areas and showed obvious signs of handling and wear. I opened the box and pulled out the contents. There were 2 cables loose inside the box, the air deflectors had the backing taken off for the sticky area, and the glue itself was all balled up and nasty. The rubber o-rings were also loose within the box. Nonetheless, I hooked everything up to see what it was like. One of the LEDs up front was not working and one of the fans, at idle and at level 1, was VERY rough sounding. At level 2 and 3 it matched the sound of the other fan though. I contacted KLIMA via their online support page and also sent them pictures. I expected to wait 2 or 3 days for a response and also expected to have to explain things multiple times. I had a response the next morning and right off the bat they apologized and offered to send me a new one. They explained that they did not control what Amazon sent out and that they truly were disappointed and apologetic. "They" was a support representative named Marja and she did a great job over the next few emails, albeit her native language was not English, communicating what was going on. 5 days after my initial contact with them I had my new cooler and I am loving it. Kudos to Klima and Marja for standing behind their product, righting a wrong, and showing that their stance on support isn't just words but actionable truth.

I had been looking for a cooling stand for my Acer laptop for a couple months and wasn’t finding anything that lasted long enough or did much of a good job at actually keeping a laptop cool. After reading reviews on this one I decided to spend the money & take a chance since I thought it may be worth not having to have my mini fan facing my laptop every time I decided to game. AND BOY am I glad I bought it! My laptop would get pretty hot when I game & this has helped so much to keep it cool it properly! Before if I touched the top of it - it practically would burn my fingers off! Now it gets slightly warm but hasn’t ever gotten to that burning hot temp since!! My fans are situated on the bottom of my laptop so that may be also a big reason why it helps so much but even so it has improved the heating/cooling of it immensely!! Now for sounds wise- I use to play games on my ps4 so honestly the sound of something like a jet engine was pretty normal for me but this is way quieter than I thought it’d be! For some it may not be quiet enough but considering I game with headphones on - I don’t ever hear it even if I have my volume at it’s lowest and only barely do if I take them fully off my head! (This may also be because my laptop fans are a little on the louder side aha) The different speeds of the fan also work amazing even when I’m not gaming to keep my laptop at a cooler temp so over all I’m extremely happy with my purchase! The LEDs still work perfectly and the color changing is really pretty! I have mine set with blue just cause my set up is mostly white, black, and navy blue so it fits in with my set up really well! Even if it didn’t have LEDs, I still would have bought it just to try it out after seeing so many people like it. I definitely recommend if you haven’t found a cooling stand for your laptop that works well enough and to try it out because this is worth the money and works just like it’s described!