Coughlin

I am a Tumi user. I have a total of 5 Tumi bags and backpacks. None of them, however, suited my purpose. I needed a hard side, traditional, briefcase. And did I ever make a fantastic choice. This case is the perfect size (for my needs), extremely well built, and looks great. And the price was amazing as well. If you need a traditional briefcase, you cannot go wrong with this case. Especially for the price point. It's a tremendous value.

This attache case has a comfortable feel and is well-built. The clasps are smooth and quiet. Nothing cheap about it. For the price, excellent.

Bought as a gift so I can't attest for the longevity. However, very very nice briefcase that feels and looks well made. Feels very sturdy in my hands. The inside does not feel or look cheap like some reviews claimed. Very pleased with purchase.

Very happy with this briefcase, especially for the price. It seems well-made, and looks like it cost more money than it did. Very pleased with this purchase.

I purchased a new McKlein COUGHLIN Black Leather 4.5" Briefcase from the BigKitchen Amazon store with the expectation that I would receive a new, unused product. Unfortunately, when FedEx delivered the package, the shipping box was heavily damaged, and the briefcase inside had multiple cuts, scratches, and other damage to the leather. Based on its condition, the briefcase did not appear to be new and unused as advertised. I contacted BigKitchen the same day I received the package. During approximately five phone conversations, customer service representative Andrew repeatedly assured me that I should not worry because he would contact the manufacturer and arrange for a replacement. Relying on those assurances, I waited for updates that never came. After weeks without meaningful progress, I called BigKitchen again and left a message asking to speak with Andrew. Another representative, Ryan, returned my call and informed me that Andrew was unavailable. At that point, I still had no clear resolution despite my repeated efforts to follow up. The lack of continuity in customer service and communication was extremely frustrating. I also provided BigKitchen with detailed photographs of both the damaged shipping box and the damaged briefcase immediately after delivery. Despite this documentation, I was later told that another representative, Vivian, would determine whether I would receive only a partial refund. I found this unacceptable because I had paid for a new, unused briefcase, not a damaged item. After spending many hours attempting to resolve this matter directly with BigKitchen, I ultimately contacted Amazon Customer Service and my credit card company to seek a full refund and a prepaid return shipping label. My experience with BigKitchen's customer service was disappointing due to the repeated delays, inconsistent communication, and lack of a timely resolution. Based on my experience, I cannot recommend purchasing from this seller if you expect prompt and effective customer service when a problem arises.

The McKlein attached case has to be the highest quality product I have ever experienced. Appearance of this Quality piece of workmanship is hard to believe. I have received numerous compliments on my choice.

It’s ok the hinges to keep it open aren’t that good and the card pockets aren’t that useful in person it looks cheap built which is the biggest problem when buying anything online I will buy my next one at a store so I can see it in person even if it costs a little bit more

It’s my to go to briefcase I’m a business man that must travel daily with a laptops de Lira if documents. It’s lightweight and sturdy. Soft leather and secure. A must have.....

It’s pretty good quality, I’m happy with it. The brown is nice compared to tradition black

内側角にほんの小さな捲れ傷があったのは少し残念だが実用に問題ないと思われる。革の色合いが画像よりやや明るく柔らかな印象を受けたがこれも仕方ない。値段を考えると非常に良いが、購入決定前と購入決定後で到着予定日が変わるのは少し困った。店舗や運送会社と全く関係ない話だが、店舗との直接連絡が取れないのは閉口した。せめてメアド等の店舗表記が欲しい

I love this briefcase. It looks amazing and the inside is perfect. Lots of room. Good quality.

Très bon produit. Excellente qualité

Sa finition et sa capacité / The fine finishing and its capacity