Ghost Controls TSS1 Heavy-Duty Single Automatic Gate Opener Kit for Swing Gates Up to 20 Feet (ft.)

Beyond Great Service. I bought my ghost gate system several years ago. Installation was a breeze, just followed the instruction. Since day one the Ghost System worked flawlessly. Last weekend the actuator stopped working. Call ghost technical support and Brian helped me through the process of debugging. Determined the gear broke AND to my surprise, Brian is sending out a new arm under warranty. I am sooo impressed that ghost stood behind there product.. Thank you

really easy installation and set up, working great so far, got it on a tubular 16 foot gate

Great opener! Have used mighty mule for years. My last one conked out after one year. Bought a new one and it wouldn't stay open. Called for help, finally talked to someone and after going through the obvious I was told I needed to get a multimeter and he would have me troubleshoot the circuit board! NOPE! Back to the store it went. Ordered the Ghost. Easy install and works like a charm.

In June 2020, I invested in the TSS1 single gate opener, and for nearly four years, it operated flawlessly. The setup was a breeze, thanks to clear instructions. However, a few weeks ago, I encountered an issue: the gate began slowing down midway through its operation and eventually halted. After checking the battery voltage, which registered at a healthy 14.4 volts, I realized I hadn't tested it under load—this oversight revealed a failing battery.Fortunately, the support provided was exceptional. Their system for initiating support calls is seamless, allowing for easy scheduling via their website. The representative who assisted me was incredibly knowledgeable and pleasant to deal with. Her guidance led me to test the battery under load, pinpointing the issue.Between the reliability of the product and the superb support experience, I'm convinced there's no better gate opener on the market than Ghost. I'm committed to sticking with this brand, and I even jest that it may have saved my marriage—after all, my wife was quite insistent about fixing that gate! LOL...

Bought July 2021...charge controller on board failed Nov 2021. Contacted Tech Support and ran all their tests and proved the charge controller was not working. Sent videos. Load tested. Everything they ask for and all they do is keep responding that it should be fine. Honestly, the Tech support appears to be outsourced to someone who is reading from a script and has no actual clue as to how anything works.Just like a previous reviewer stated, their board was faulty right out of the box and it took over three weeks for him to convince Ghost to send out a replacement. Their customer service is horrible. It seems like their full intent is to completely enrage the customer so that they not only never buy another product again, but they go out of their way to tell everybody they can what an awful company Ghost Controls is. Well they succeeded.