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When Itโs Smart to Say No Nearly every week we read about a tragedy or scandal that could have been prevented if individuals had said no to ill-advised or illegitimate orders. In this timely book, Ira Chaleff explores when and how to disobey inappropriate orders, reduce unacceptable risk, and find better ways to achieve legitimate goals. The inspiration for the book, and its title, comes from the concept of intelligent disobedience used in guide dog training. Guide dogs must recognize and resist a command that would put their human and themselves at risk and identify safer options for achieving the goal. This is precisely what Chaleff helps humans do. Using both deeply disturbing and uplifting examples, as well as critical but largely forgotten research, he shows how to create a culture where, rather than โjust following orders,โ people hold themselves accountable to do the right thing, always.
| Dimensions | 5.56 x 0.55 x 8.56 inches |
| Edition | 1st |
| Isbn 10 | 1626564272 |
| Isbn 13 | 978-1626564275 |
| Item Weight | 10.5 ounces |
| Language | English |
| Print Length | 224 pages |
| Publication Date | July 7, 2015 |
| Publisher | Berrett-Koehler Publishers |
User
The Courage to Disobey...the Intelligence to Know When
To some Intelligent Disobedience might feel like surprising stings as when, in one of Mr Chaleffโs stories, the lieutenant told the Colonel, โThatโs BS, Sirโ.To others, it will be the wonder of possibility that comes from finding the secret, camouflaged doorways in barrier walls.Doing the right thing is not always as simple as it looks. The right thing is usually multiple threads of doing, woven into a tapestry of time that looks different depending on which side you stand and how far away your perspective takes you. โIntelligent Disobedienceโ takes you through a journey of examples of multiple angles and perspectives, that helps you stand back and ponder...that gives you the opportunity to learn vicariously from othersโ experiences.Leading and following is a constant ebb and flow we are all engaged in within our outer lives and inner selves. This ebb and flow surges in the edge of chaos (of chaos theory) and requires a lot of effort to keep creative possibility rooted in the earth of truth where it can be nurtured. In โIntelligent Disobedienceโ Mr Chaleff helps us identify possibilities of creativity โto do the right thing when what we are told to do is wrongโ.I had the blessing of spending some time with Ira Chaleff, sharing conversation, and letting his wisdom form connections to my own wandering thoughts. I had read his earlier book, "Courageous Follower" and found resonance there, but when he mentioned Intelligent Disobedience, the brilliance of โYes!!โ was uncovered. From Aesopโs fables to Star Trek, from fiction of Harry Potter to realities of โWe Were Soldiers Once...and Youngโ, and throughout my life of trying to follow and learning to lead, I found the truths of Intelligent Disobedience had walked with me.I just wish I would have had the opportunity to understand more clearly and earlier in my life, Iraโs โalgorithms of obedienceโ as well as the โbalancing algorithm of Intelligent Disobedienceโ that he describes. This book is full of stories of Intelligent Disobedience that I am not sure I would have had the courage to replicate had I been in that role. Much of our โdomesticationโ (that Don Miguel Ruiz talks about in his โFour Agreementsโ) prevents us from hearing the call of the โinner selfโ that Mr Chaleff refers to as fundamental to Intelligent Disobedience.For me, Intelligent Disobedience is not a treatise, it is now one of my life manuals that gets dog-eared, passages highlighted, wisdom underlined, and pages marked up with questions, comments, and memory links to other works and thoughts. Intelligent Disobedience is one of those books that could be, and should be, the foundation for courses and learning interventions in K-12 and all the other education and training we go through for professional and personal lives. It should be a recognized component of all of our personal understanding and critical thinking.From the โcrucial lessons of guide dog trainingโ, thru the โprice of teaching obedience too wellโ, to the โelements of teaching Intelligent Disobedience trainingโ, Mr Chaleff takes us on a journey of introspective learning. The premise of Intelligent Disobedience feeds the light of truth, helping us to be more resilient, when we inevitably bump against the darkness. โIntelligent Disobedienceโ is a practical guide for anyone interested in effective leadership, courageous followership, or just pilgriming through everyday life in conversations with ourselves.Buy โIntelligent Disobedienceโ and let it simmer with you. You may not agree with everything, but some wisdom therein will touch you, and I'll bet you will vibrate with some new knowing and understanding.
User
Encourage Creative Intelligence Disobedience
On September 26, 1983, Stanislav Petrov, the "Man Who Saved The World", was the duty officer at the command center for the Soviet nuclear early-warning system when a missile, followed up to five more, were reported to be launched from the United States. Petrov judged the report to be a false alarm, and his decision is credited with having prevented an erroneous retaliatory nuclear attack that could have resulted in large-scale nuclear war. Investigation later confirmed that the satellite warning system had indeed malfunctioned. Petrov's action is a supreme example of Intelligent Disobedience.Intelligent Disobedience: Doing Right When What You're Told To Do Is Wrong by Ira Chaleff is not about Stanislav Petrov. Instead Chaleff constructs a lesson plan with many examples from the past (Nuremburg, Milgram, WorldCom, 9/11) and present (Seeing Eye Dog, TSA, Primary Education). I was impressed that the foreword was written by Dr. Philip Zimbardo, the creator of the Stanford Prison Experiment.The author does an excellent job connecting the anecdote from the preface - how to train guide dogs NOT to obey a command, which is a higher order skill - to the rest of the book. In particular, he addresses the concern that in the US we have institutionalized a system of authority and obedience from an early age that discourages intelligent disobedience.Chapter 11 - Doing Right at Work: Saving Lives and Accomplishing Missions - resonated most with me. This chapter includes sections on Overcoming Barriers and Creative Intelligent Disobedience. This chapter alone could be a Executive Leadership course in my opinion, and the ten key elements at the end are excellent. Let me quote #9: Value and encourage the creative use of Intelligent Disobedience to counteract a culture descending into a learned helplessness that stifles innovation and self-correction.In summary, I highly recommend this latest book by Ira Chaleff.
User
Engaging
Saying no can be a good thing; yet there may be an art to doing it. This book looks at the times when it is absolutely correct and possibly essential to disobey โinappropriate ordersโ or otherwise cut risks.It was an interesting read, particularly noting the source of the inspiration for the book and its title since it came from a method of guide dog training. When you think about it, it makes sense. A guide dog must at times go against the orders of its master in order to protect the person who cannot see a source of danger. Yet why do we often fail to do the same sort of proactive disobedience in our own life when things are likely to go wrong? Instead, the temptation to follow orders can be great.The author summarises the concept as this: โIf we distil Intelligent Disobedience down to a formula, it would look something like this: 1. Understand the mission of the organization or group, the goals of the activity of which you are a part, and the values that guide how to achieve those goals. 2. When you receive an order that does not seem appropriate to the mission, goals, and values, clarify the order as needed, then pause to further examine the problem with it, whether that involves its safety, effectiveness, cultural sensitivity, legality, morality, or common decency. 3. Make a conscious choice whether to comply with the order or to resist it and offer an acceptable alternative when there is one. 4. Assume personal accountability for your choice, recognizing that if you obey the order, you are still accountable regardless of who issued the order.โIt need not necessarily require a radical change or a shouting match. It might just be a case of stating your case and reasoning and letting the person in charge take the decision. It can also give them space to manoeuvre, save face, and allows them to โreconsiderโ matters.The core sentiments of the book can be applied almost anywhere, when things just donโt feel right and warning lights may be flashing. The author gives advice about identifying a problem and helps empower the reader to taking what might be the best overall decision, even if it doesnโt feel it at the time and neither is the opposition necessarily welcome. The author does not pretend that disobedience is necessarily easy or something to do half-heartedly, but then again swimming against the tide is not easy either, but sometimes it has to be done.All in all it was a different, engaging book that added value to a complex picture.
User
The Vital Responsibility of the Subordinate
When should you disobey an order or command from a senior or authority?Short answer: When you have a better grasp of the situation and the potentially damaging (economically, culturally, morally, etc.) effects of the order than does the issuer of that order.Long answer: This lucid and very well-written book on the subject by Mr. Chaleff.In his book Mr. Chaleff makes a very persuasive case for instilling true responsibility for our actions, whether ordered to perform them or not, and outlines many possible and workable approaches to accomplish this end.Written in a comfortable and conversational style, the book is a joy to read, while it also delivers its message clearly and convincingly. Anyone who has faced the dilemma of whether or not to obey will benefit from this guided journey through the territory; and any authority or senior who has suffered the chagrin of having a wrong directive blindly carried out by well-meaning juniorsโmuch to everybodyโs embarrassment or sorrowโwill here recognize the resolution to such problems.
User
The answers to some of the tough moral questions
This is a neat book that helps you comprehend some of the most difficult dilemmas - where youโre torn between compliance and moral disobedience. The author provides some insightful answers. This might be a good framework in todays world where ethics issues can be caused by AI technology.
User
Learning to Say No - Intelligently!
This is a refreshing look at a significant problem that affects all organizations and superior-subordinate relationships. The pressure to "go along," "be loyal," and "do as you're told" causes serious, often deadly, problems. Yet we seldom teach the skills people need to resist in a productive way. Ira Chaleff's use of "intelligent disobedience" in guide dog training as an example and as a metaphor is powerful. His focus on how "following orders" is hammered into children in schooling and thus a key problem to be overcome is an important reminder that our tendency to obey is acquired early in life. This book is well-written and easy to follow, yet profound in its lessons.
User
He makes the undeniable connection between many of the greatest evils perpetrated throughout history and blind obedience
Chaleff writes with vigor and clarity about one of the most under-appreciated skills a person can possess โ the ability to disobey in service of higher ideals. He makes the undeniable connection between many of the greatest evils perpetrated throughout history and blind obedience. Counterintuitively, it is not those who cannot follow the rules that have done the most damage but those who do follow the rules without the ability to think critically. The concept itself is eye opening, but Cheleff goes the necessary step further to show readers how to develop the tools to be intelligently disobedient and to teach it to others. It's a must read for the conscious leader and for the empowered follower.
User
Well researched, well written with relevant questions and makes the point that we are responsible for our actions
Intelligent Disobedience: Doing Right When What You're Told To Do Is Wrong by Ira Chaleff is about finding the healthy balance for living in a system with rules and authorities while maintaining our own responsibility for the actions we take. He makes a very persuasive case for instilling true responsibility for our actions, whether ordered to perform them or not, and outlines many possible and workable approaches to accomplish this end. The author does an excellent job connecting the anecdote from the preface - how to train guide dogs NOT to obey a command, which is a higher order skill - to the rest of the book. In particular, he addresses the concern that in the US we have institutionalized a system of authority and obedience from an early age that discourages intelligent disobedience. The book is well researched, well written and presents us with very relevant questions. It is written in a comfortable and conversational style that makes it a joy to read while it also delivers its message clearly and convincingly.
User
Amazing read. A must!
Wow what a book. Excellent read to rad slowly to really understand and process. So so important in todays world to read and take to heart. Thinking on our own is key for ourselves and what we reach out children to be good humans
User
Must-read!
This is one of those rare, absolutely must-read books. Around the turn of the century the phrase "Speak Truth To Power" became well known. I remember hearing it in an episode of West Wing ... and the phrase struck a chord .. it was around the time of Colin Powell and George Bush and the Iraq War when you hoped someone influencial would speak up. Now with the current political climate speaking truth to power has become even more important. Ira's book takes this concept and explores why it needs to be done, but also how hard it can be to make happen. Courageous Followers (and that is another must-read book of Ira's) are needed even moer now, and not just in politics but in business and family life too. Get this book - you won't be disappointed.
User
Essential reading
Essential reading for anyone interested in the way humans interact with each other, which ought to mean most of us!This book addresses the phenomenon shown up by the Milgram/Zimbardo experiments which show how good men can do bad things when subject to the right kind of pressure. This is obviously a major factor in human civilization - 20 million people at least were murdered by Hitler, Stalin, and Mao's copious underlings, and these underlings can't ALL have been empathy-free sociopaths.But the focus of this book is the day-to-day implications for the college or workplace, where good people are acting against their better judgement, to the detriment of the organisation. This book is important, and probably unique, because it carefully analyses the detailed processes with which we can teach ourselves and others to counter this pressure to do the wrong thing.
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