Question 1

Where do I download the driver for the Mac? The CD shipped to me has no files on it and the links to download it from your site are broken.

Accepted Answer

Updated response:

The current product version ships with a download key card due to certain important changes with each major macOS update and the lack of CD optical drive in new Macs. This also allows us to have some agility in responding to Apple's changes so that we do not have to worry about CD versions becoming outdated between one month and the next.

You can now find the latest software version at:  https://vidbox.company/downloads

Question 2

the screen on the computer screen is green and won't show whats playing on tv var. help cords connected correctly.

Accepted Answer

Are you certain that the tape has recorded? You may be seeing what is taped. I hooked up old camera to box and then to a Mac. I did have a bad speed on one tape and could not copy. Went to Goodwill and bought a used machine to acquire the slow speed and it worked ok. Then returned the machine.

Question 3

To capture mini VD tapes, do i need a camera that can play the mini vd tape or can i put the cassette in this device?

Accepted Answer

You can also purchase a mini tape ADAPTER that holds the smaller size VHS type tape, and then it will play on a regular VHS player. It's called a VHS-C adapter. Here's one, (not that I'm recommending it, just an example!) https://www.amazon.com/Konig-VHS-C-Cassette-Adapter-KN-VHS-C-ADAPT/dp/B00QV2T6II

Question 4

Dear Homestech VIDBOX for Mac: Please provide a one word answer of "yes" or "no" for the following question: "Does VIDBOX for Mac work w/ OS 10.8.5?"

Accepted Answer

Updated response to this question:

As of the 2019 version, the software has been updated for compatibility with the newer macOS versions (presently, up to 10.15 Catalina).
As a result, the minimum operating system requirement has been increase to Mac OS X 10.9 Mavericks (listed on the main product page since 2018 as well).
The updated version of software will not install on OS X 10.8 Mountain Lion or earlier operating system versions.

ASIN	B00DPHOV0A
Best Sellers Rank	#801 in Video Converters
Customer Reviews	4.2 4.2 out of 5 stars (1,382)
Date First Available	July 22, 2013
Item model number	VFM1M
Manufacturer	VIDBOX Inc
Manufacturer recommended age	12 years and up
Product Dimensions	5.38 x 2.13 x 7.5 inches; 5.64 ounces

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