Tuscany Seating

The two-set sofa arrived in two very well packed boxes. The driver lowered the boxes to the drive and put them into the garage. Your delivery service will vary by location. The on-line instructions are very well done and the box sort of unpacks and unrolls into place. This is definitely a two adult job as each box is marked 120 pounds. The package is mostly sturdy cardboard. As evidence on how well they do the little things they wrap the nasty styrofoam in plastic wrap so the little white balls don't end up everywhere. Well done! Assembly was easy. The two halves of the sofa are aligned from and back and just slid together and a clever system has one side biting onto the other side. I put my wife on one side and I on the other and just sort of leaned together and click they locked together tightly. No wrenches, no nuts, no bolts ... just spin the little thing with the teeth around so it faces the other side of the sofa and push. The fit and finish of the leather, foam, and frame is impeccable. The sofa feels study and solid. The foam in the bottom seat cushion is a firm "sports car" like feel, there's a bit of padding on the arms, and the two pads that touch in the middle are 'sittable' they're comfortable enough. I'm 5'10" and 210 pounds and the seats were plenty big enough. Sitting in them there's plenty of room for a thick blanket wrap. Each of the three seats has smooth 'analog' adjustments through their range. As you recline the legs kick out a bit and then the back starts reclining. The head rest runs up and down smoothly without pinching. The lumbar support can make sitting long periods more enjoyable. In side each deep side pocket was a beautiful black carbon fiber accessory tray that was a perfect fit for my iPad Pro or a bucket of popcorn. The cup holders are illuminated blue as is the footwell of each seat. I'd give six stars if it was heated. This is a very high quality sofa that can be delivered right to your doorstep. I also bought the matching single seat recliner too.

Love the chairs! It was hard to find a set of theater chairs that would fit our space and these were perfect, in the color we wanted, and with the complete regiment of recline, lumbar, and headrest adjustment. They arrived in perfect condition and very well packaged. Comes in two large boxes that were palletized, and each box contained a base and back separately wrapped inside. The backs slide into the base and only require reconnecting the headrest and lumbar control wiring. These wires are connected and labeled inside the box so be careful when unpacking and lifting the back off of the seat base - unplug them first before taking the back and base out of the carton. The connectors for combining the sections together are integral and swing out on one side and slide into a post on the other section, automatically locking them together. The seating is large and two people can comfortably sit side-by-side. I find them more comfortable as a recliner than as an upright chair and the seating is fairly firm. The construction looks great and nicely finished. So far, everyone that has come to visit and try them, loves them. Two old guys were easily able to carry the 4 sections in and assembly was simple. Very happy with the price point and have exceeded our expectations! Don't know if I'll use the detachable tables much - kind of in the way but they're there if you wish to have them.

These are beautiful theater seats! Very easy to assemble. They look great and are incredibly comfortable. LED lights at night give my room a theater vibe. Very much recommend these theater seats. Quality, comfort, feel and look are all top notch.

We decided to break away from the traditional couch/sectional, & look at theater seating. We chose Valencia theater seats, & bought the Tuscany line, in a row of five. We're very glad we did. They look great, & it all arrived without damage. Not only do they look beautiful, but the functionality is outstanding. They feature the controls you'd expect to recline the seat, but also provide excellent, adjustable, lumbar support, & an excellent, adjustable headrest. Lumbar support is especially good - a feature that prompted immediate, positive comments. Overall, the seats are very comfortable, & provide firm - not saggy - support for legs. If so inclined, sleep comes very easy with these seats. Also helping to eliminate distractions or irritants, the motor/gear assemblies raising/lowering the various features are almost whisper quiet. In the reclining position, the adjustable headrest complements the other features perfectly, & provides the head/neck support you desire while watching TV, a movie, or simply relaxing. Individual arms (with plenty of storage space - this is where the swivel table is stored), in between each chair, make sure each person has enough room & arm support, no matter what everyone else is doing. The swivel table accessories are another great addition to the list of features. When in use, the tables will block the cup holder on that arm, but one of the reasons we got the row of five was that it provided plenty of adjacent cup holders while using the table. Of course, the table, itself, can also hold drinks, & isn't so large as to get in the way. Delivery was also excellent. Estes Express provided the shipping, & used Crossroads Courier to make the final delivery. That part of the delivery was particularly smooth. Giovanni, the driver for Crossroads understood precisely what had to be done with three large pallets of furniture, weighing almost 900 pounds. He placed it all exactly where we wanted it to start the unboxing. Of all the deliveries we've had, this was the best. Crossroads Courier, Estes Express, & Valencia can truly be proud of such a smooth process. Throughout the entire process, Valencia (Bethany), & Estes made sure communication flowed freely, offering help every step of the way. And, much to our delight, delivery was a day earlier than the original, three-day-delivery projection.

It was well beyond time for us to get a new couch and I wanted something that was comfortable, well-made, reclined, and had lumbar support. I looked through many options and saw connected theater seats were a great option. Realizing that a decent reclining couch with the basic options we wanted was going to be at least $1500, I bit the bullet and decided that with these options, it made sense to go a bit more upscale, especially since so few couches had the lumbar support customization we needed. Finding that we could get free Prime shipping and finance it with our Amazon card over 12 months made me realize it could be a reality. Within 2 hours of clicking the buy button on Amazon, the great company service started to show: I was contacted by a service rep to verify my address and given a personal line to call. Three days before delivery, I got another call giving me a date and 4 hr window for a delivery. Our driver couldn't find our address at first but came back and left the boxes right at our front door. One thing I wish that I had done was to better understand that you will receive 2 boxes that weigh 110 lbs each shrink wrapped on a pallet, so get help as you need it! We also had steep stairs to our loft so getting the boxes upstairs was a bit of a struggle. Other than that, a breeze: assembly was completed in minutes by watching a 3 min video on your phone as a walkthrough- they even had a sticker over the box opening for you to scan the instruction video QR code. I went out for a quick 15 min to grab a bottle of wine to celebrate our new seating and returned to find my friend relaxing on the couch! And it is DEFINITELY relaxing! While it is true that the foot and back recliner aren't independent, you aren't laying back that far at all with your feet up - the back reclines much farther when you want to fully lie down. I also love that we can turn the lighting off, (which many models don't have), and that in receiving this on a 90 degree day in an upstairs room not that well air conditioned that the leather felt cool and comfortable. 3 storage areas for remotes, snacks, a book or two are also great and it's also seriously "compact" in the arm room which I like; the space is given to the seats, not an overstuffed armrest. Bottom line is that we are very happy with our purchase!

We absolutely love these seats. Let's begin with the order. I was contacted by the seller within an hour thanking us and requesting some additional info for the shipping company. Next I heard from the shipping company and surprised to learn they would like to deliver two days early. Ours seats arrived by freight on two pallets which the shipper took with him at our request. You will learn quickly these are well built seats and as such heavy. We used furniture rollers to get them into the home. See my photos for the unpacking. Assembly was easy and very straight forward. We choose the dark chocolate color and it is just gorgeous. The seat controls are very convenient and included USB connection. There are many accessories available and we choose the trays one per seat which do store in the large storage under the armrest. Seats have led lighting which are so beautiful in the evening and illuminate the cup holder. The operation is very quiet. No rubbing sounds and so smooth. If you hold the led light button in the seat will reset fully without the need to use each button to sit up. In conclusion I received not one but two followup calls from the company thanking us and asking if we had any questions. This review is 100 % from us and we did not receive any compensation what so ever to give it. I highly recommend.

While we were unboxing our new love seat the only thing I could say was WOW! As our daughter was walking by and saw the chairs she said, "that reminds me of something from Star Trek!" It was very easy to assemble using the instructions provided. As we were putting it together I noticed how beautiful the stitching was. We purchased the blue loveseat and it had a light blue stitching. What an accent! The first reason we purchased this love seat was because our old one had broken. It used the old manual rip cord method to open the foot recliner and of course you had to beat it with your feet to make it stick back in and stay. The controls for the chairs are very easy to see their backlit and easy to understand. The action of the movement is smooth and quick to go from footrest up, to leaning back, to laying all the way back as though it were a bed. The other reason that we purchased this love seat was because I have cancer and will someday need a place to sleep when I am unable to get in and out of our bed. We live in an RV on our daughter's property, and it was so important to get chairs that were wall hugging. This loveseat works perfect in our RV and looks amazing.

As long as you get the more recent model where the headrest rotates forward rather than just moving up and down, these are great. Very comfortable, and the headrest allows one to recline further than one would expect viable for watching a film, as a considerable amount of head "lift" is available via the buttons. The cupholder and foot lights are all or nothing - both on or both off, and the foot lights are so bright they can't be used while viewing. The control panel backlights are far too bright, and can be neither adjusted nor turned off. ...except when they turn themselves off via controller failure, and this is the WARNING The three year "warranty" doesn't apply to electronics, which get a 1-year-only carveout A little over three years on, one of my control panels failed. The "direct drive" buttons still work, but the "semi-automatic return to home position" button no longer functions, backlight is dead, cupholder and foot lights do not work, and the USB charge port is dead. This seems to be due to a poor design choice for 29V to 5V DC regulation. Looking around the internet, you will see this seems to be a common problem with this manufacturer - control panels fail. Having disassembled one and taken some time understanding what went wrong, I'd advise against ever plugging anything into the USB port - it is a poor design and likely to fry the controller as it is operating too close to design limits.

The best

I searched several stores was told there was shortage of leather furniture. Could take at least 10 months. The leather quality was bad. Clearly would peel and crack. NO TOP GRAIN LEATHER WHATSOEVER. Nervous to order online big ticket item w/o testing comfort. Had them 1 day. Firmer than expected but there IS suspension and padding. I soon got used to it and it is comfortable. Wish more neck support, also easily solved with sofa cushion. First sofa I found that is comfortable sitting straight up. Leather is good quality. Looks good. Love deep storage in arms. Some say led lights too bright. I love them; gently reflect on my baseboards. Accessory ports stylish. Getting tray table. Maybe also smartpad stand when this co. gets supplied. The company, represented by Peter, is the most accommodating, responsive customer service I have experienced in 30 yrs. Amazon is great, but I had some complexity in my circumstances. Delivery team great! I expect this 2-seater to last well. People have said pricey, but for this quality it is very reasonable. And I got it in just a few weeks! Fantastic! Wished I hadn't wasted time and energy going to showrooms. I wouldn't delay; it seems there really may be a shortage in durable goods.

I recently purchased a stunning piece of furniture from Valencia, and I can't say enough about the exceptional experience I had from start to finish. The genuine leather craftsmanship of the furniture is truly remarkable and exceeded my expectations in every way. From the moment I placed my order, the customer support team at Valencia was nothing short of outstanding. They were incredibly knowledgeable, helpful, and provided me with all the information I needed to make an informed decision. Their professionalism and genuine care for their customers truly set them apart. The delivery process was flawless. The furniture arrived right on time and was expertly handled with the utmost care. I was impressed by the attention to detail and the level of care taken to ensure that my purchase arrived in perfect condition. I am delighted with my purchase from Valencia and can confidently say that their products and service are second to none. If you're looking for high-quality furniture accompanied by exceptional customer support, I highly recommend Valencia. Thank you for providing such an outstanding experience!

The power headrest is excellent as is the power recliner. We haven’t found any comfortable position of the lumbar adjustment, other than completely turned down. We are both quite tall, so other people may find the lumbar settings as very useful. The headrests and reclining positions are very comfortable. Instructions are very brief, but there are a few reviews on YouTube that have good installation descriptions. If you install on a carpet as recommended, don’t use the rubber stick on pads supplied. If you install them and move the chair around on a carpet during setup, they just roll off and you will need to completely remove them and clean the rubber and glue off the 12 feet (for the loveseat model). Only 10 of the stick on pads came with the loveseat, not 12, so I had to remove 10. It’s probably a good idea to put on these rubber pads if you are placing the seats directly on a hardwood floor. The parts of the seats that you recline on and the armrests are covered with the nappa leather. The outside of the armrests and the back of the chairs are probably vinyl, but the colour matching with the leather is excellent.

I recommend these gorgeous Valencia theatre seats, the comfort and quality is outstanding so is their customer service you will not regret buying from them, they are the perfect example of how to run a business seriously impressed.