Senville 18,000 BTU Floor Console Mini Split AC/Heating System, Floor/Ceiling Mounted, 16 Ft. Install Kit, 208/230V, White

I had purchased an 18,000 BTU split AC unit heat pump from them two years ago we've had some bad storms here in Florida a hurricane and then a tornado which affects our power and then fixing it brings it on and off regularly and it blew the circuit board and compressor on my outdoor unit I looked up and seen I had a 5-year warranty called them up parts were on back order but they got them out to me as soon as possible with no gripe or complain install the components got it up and running only to find out the outdoor fan motor was messed up also spoke to them today6/27/24 and with absolutely no problem they're shipping me both fan and motor free of charge as all but the shipping on the compressor was free of charge and that was only $25 the best experience I've ever had was Aftercare customer service absolutely amazing

Well built unit. Extremely quiet operation. Very efficient heats our 1955 built 2000 sqft home in NW Oregon for less than $300 per year! We were paying that much every 2 months during the winter to the gas company to heat with a forced air gas furnace. Unit did not have the wifi controller installed so can comment about that. Came with line set and wires. Only real complaint is the instruction manual is poorly written. If you have not installed a ductless unit before spend some time watching utube videos and you'll be fine.

Will be buying another one. Ac is great and easy to install. The ductless ac/heat pumps are economical and this seller is great. Fast shipping and great service.

So far the unit has exceeded our expectations. Installed in a 360 sq ft glass sunroom and it's doing great. Only issue is reaching customer support. Have emailed them and phoned several times, but have not gotten a response yet.

I liked the way this unit works! It is very quiet and does a great job of heating and cooling my closed in outdoor patio. I am able to use this space year-round with this unit.

So far it's working as it should. Will update if I have problems with it.

Quite and works great

Mini split is surprisingly quiet, even when fan is set to full. I really wish it had some sort of scheduling built into the remote. I think that's a pretty important feature for most people, so it's a glaring omission in my opinion. Jury is still out on energy effias we just got the unit installed. Heating works well so far, heating up the inside of an above garage office to 69 degrees fairly quickly. Be aware that to obtain the warranty you must have a professional handle the installation. Also, remember that if it gets to about 5° ambient temperature outside you will need to use a different source of heat. Luckily that doesn't happen too often in western New York (sans wind chill anyways). It may happen ten days tops.

A wonderful unit. We installed it in our finished basement, and wanted the floor model to hopefully warm the floor. It is really amazing how well it works. I can now go barefoot, even on the hardwood floors. It is so quiet it doesn’t disturb you even when watching tv. Even the bedroom on the opposite side of the basement is so warm no other heat source needs to be turned on. I cannot rave enough about this product, we are beyond happy with our purchase.

Great mini splits and great service support from supplier.

I had a small problem with accuracy of the temperature .Sam from senville fix it fast .now the system reading temperature from the remote .i m happy again. Thank you very mutch Sam ITS A 6 STAR SERVICE.