West Bend Electric Percolator Classic Style Coffee Maker with Heat Resistant Handle Base and Detachable Cord with Stainless Steel Stem and Basket, 12-Cup, Silver

We were looking for a replacement for our Keurig and this West Bend percolator was the winner. In our opinion a good percolator is the secret to a good cup of coffee. And this is a good percolator. We especially like that the water level indicator is on the outside of the pot near the handle. This makes it so easy to read & fill.

It works great Nice color Great size Use it everyday Quality stainless steel Coffee grounds don’t get through Easy to use Very consistent Makes great coffee Use it everyday Coffee very hot and tasty

Works well, love the flavor from a percolator. Takes about ten minutes for 12 cups, it’s a little noisy but that’s part of the experience to perked coffee. Easy to clean. The power cord could be longer for more plug in options but not a deal breaker. It’s nice to have the clear window on handle to see how much brew is left. Very happy with purchase.

Very please - it perks (a little louder than I would like) but the coffee is excellent and hot ! I wish it would cut off on its own it you have to unplug it But all around I would buy it again

Love the coffee pot. Makes the coffee very quickly and tastes so much better than the drip type and much hotter. Forgot how good coffee could taste. Very pleased indeed.

Just as background, I grew up in a household where we used both stove-top and electric percolators for brewing conventional heavy grind retail coffees. I’ll add that I’m also a past member, joining in 2006, of the US Specialty Coffee Association. I maintain a small roasting and commercial brewing counter in my home shop. Coffee and all its brewing gear is my avocation. Wanting to get back to percolator-brewing, we bought this Westbend unit about 38 days ago. About one week ago after having brewed our morning coffee, I smelled what I know as an electrical-insulation burnt-odor and/or a burnt coffee odor. For the first few days I suspected the coffee. To isolate the issue I brewed a few different coffees. Each time there was that same odor combined but overwhelming the coffee aroma. We double-checked the coffee by brewing with my Melitta pour-over system; no odor other than the aroma of the coffee. I then looked at the inside of the percolator and noticed a dark spot, silver-dollar size, near the inside edge of the brewing area. If I had to guess, I’d say it’s a hot-spot, over-heating and either caused by the heating coil element’d proximity to the bottom of the brewing body, and/or the burning of insulation material. Whatever it is, I’m concerned it’s a safety hazard at this time. I never remember my parents, or me in my early adult years, returning any electric percolators. After years of use they usually went to storage only because we wanted the newer designs or larger capacities, not because they failed. But that was in the 60s through the 80s. Unfortunately with what I’ve seen in more recent household appliances, I’m not surprised with quality control issues, but certainly disappointed. I ran a review-search on this percolator and found a number of both ‘burnt odor smell’ issues and even more concerning, negative reports on West Bend’s warranty coverage service. I’ll start by contacting Amazon as we’ve only had the machine for 38 days. Obviously, if your looking for a percolator, I’d highly recommend looking at other percolator options. And specifically, I’d suggest using the Amazon review options/resources to check for related key word issues.

I waited a few months before writing this review. After 3 months I can say this Coffee Maker is excellent and well worth the money! It makes a great cup of coffee, no messy coffee filters needed, it's fairly quiet and gives a beautiful aroma of coffee once finished!

Westbend Electric Percolator Review The product arrived on time and was well packaged. The size and structure of the percolator are quite nice—sturdy, with a very appealing appearance. However, I had moderate difficulty removing the lid. It took about three minutes of loosening and tugging before it finally came off. I was then able to retrieve the basket and stem to rinse the inside. When preparing the coffee, I again struggled—this time trying to get the basket back into the percolator. I also had a tough time inserting the plug; it felt stiff and overly tight. Very frustrating. Nothing seemed to flow smoothly. The coffee itself perked nicely, came out piping hot, and was quite strong. Next time I will add more water when making four cups. Overall, it’s a lovely-looking unit, but managing the lid, basket, and plug was a real challenge. I’m still undecided about keeping it. Sixty dollars is a lot to spend on something that feels like a struggle to use.