Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge, for Pet Hair, WiFi, Black/Mocha, AV2630WA

This has been one of the best purchases I've made. I bought the 2-in-1 Vacuum & Mop model and it has made a huge difference. My house is all hard tiled floors with area rugs and this works extremely well for both vacuum & mopping modes. Before the first clean, it runs a "Discover Mode" where it maps out your house and all potential obstructions, it then shows a detailed map in the app. You then set rooms and zones on this map, "no go zones" are pretty self explanatory, the carpet zones are used so the robot doesn't mop any carpets or rugs when in mop mode. The robot automatically empties its dust bin into the charging base. Shark says you only need to empty the base once per 30 days; I find I need to empty it every week, but I have very high traffic in my house. You can schedule it to run daily which allows your floor to stay clean automatically. The dust bin has an integrated water/cleaner tank, you just fill this up with either Shark Vacmop cleaner, or water and your favorite mopping cleaner. I use a water/Pine Sol mix with a little bleach added. The vacuum is very strong and picks up pet hair with ease, you can change the suction power level in the app depending on what you need. To put the device in mop mode, you have to load water/cleaner then attach the mop pad attachment to the bottom of the device. The mopping mode works very well, the device moves the mop pad back & forth and spins around to make sure the floor gets clean. This has been a great device for my house, having all hard floors and living with a lot of people, this makes an enormous difference in how clean the floor is & stays. Just having a device that will automatically vacuum no mater if you remember or not, helps keep my house SO MUCH cleaner than it was before. If you're on the fence, buy it, you won't regret it.

My other brand robotic vacuum suffered Wifi death years ago. I thought a recognized brand, newer software, improved technology would get it done right... No. Beautiful out of the box, but note the large, CLEAR PLASTIC exterior of mop/dust bin cartridge displayed considerable external scuffing just mapping the house (which went flawlessly...3 times). Opening the Sharkclean App and product registration proved EZ. Labelling rooms on the map, and designating "carpet zones" (critical, unless you want your rugs mopped) took time, but proved simple. Once completed, the App cheerily suggested testing carpet limitations, important in a 50/50 carpet/tile/hardwood home. The robot failed miserably, repeatedly hesitating, then charging out over the carpeted areas (for example through doors into bedrooms). App only says to follow your robot to make sure it recognizes the boundaries, no real direction on what to do IF IT DOES NOT. So I a) Deleted, and replaced the carpet zones, then tried b) Deleting and re-mapping our home, even c) Deleting to download the Shark App again. Frustrated, I gave up and directed it to simply "Clean Home," to which it left its base and began spinning rapidly in place. Settled down and re-situated on its base and tried "clean room." It went to the correct room, mopped less than 1/4, and then departed, wandering aimlessly through our home trailing its wet mop. The control App has Stop, Pause, Return to Base commands, all of which HAD BEEN functional, but became "grayed out"-visible, but unresponsive. so I had to corral snd manually turn off the machine. I am pig-headed DIY, wasting a day as above, and in the process, incidentally encountered numerous postings on Reddit, documenting failure/frustration with the Shark Carpet Zone software in particular, persistently problematic over several years. I had researched robo-vacs over hours and never saw that in any review until I was forced to look it up. As an interesting aside, after thoroughly mapping our home, including all boundaries, the day warmed up and I was running the Shark with sliders now open, but screen doors still shut. Every time it passed a screen door and its LIDAR sensed freedom, the robot did a hard turn out the door into the screen, and inextricably high-bridged itself on the glass door runner until I rescued it. As mentioned, the unit and its base are attractive, but in less than a day it compiled more visible scuff than my old Neato did in a year. I was enthused about this products' self-cleaning base WITHOUT the need for replaceable bags, but the hassle factor setting up the map, along with poor detection of what, or what not, to mop finally convinced me to give up on the idea of a combo moping/vacuuming assistant. The base vacuum sounds powerful and efficient, punctuating each and every docking. I just realized I probably sent Shark back some dust.

I got this refurbished for $300, works like new and the AV2630WA model is way better than previous Shark models. I used to have a Shark IQ, one of the first self-empty models by Ninja, and it was garbage (never mapped correctly, got lost, wouldn't clean) but this one works perfectly out of the box. It maps the whole house (~1600sq ft) in like 15-20m. The app lets you customize rooms, spot clean, setup schedules, etc. Its not the best app for functionality, but compared to competitors I'd rather save $400 and have a clunky app. Be aware you have to remap everytime you move the base station or rearrange your furniture significantly. That may be a consideration for some. The mop function works great, but you do have to manually switch out the mop attachment, so it's something you have to plan for. For me, that's fine, we just switch it to mop mode when we're about to go to the park or something, and we can come back to a clean floor. You have to tell it where the carpet is on the app (so it doesn't mop carpet), and you can only map squares, so if you have a circular/curved rug that may cause inconveniences. I never buy one of these thinking we'll never sweep or mop, I buy them thinking: I'm paying $300 to have this much dirt cleaned off my floor every day without me having to clean it. And it does it while I'm at work. What was once an almost daily chore is now probably monthly (if not longer), and I just have to clean/maintain the robot every now and then. If Ninja just did a better job updating their app and servicing older models (i.e. updating firmware, repairs, parts, faulty sensor fixes, etc) they would be the best on the market in my opinion.

Positives: One of the most organized, well-packed appliances I've ever received (see pic). Clear, easy instructions so you can get started right away. Does an amazing job vacuuming. See the pic of my living room. Gets every spot in every room. The app is pretty user friendly. When you first set it up, it does an exploratory run to map out your house which was super accurate. It doesn't get stuck like other robots of different brands I've had. I like the the mopping feature (vacuum is up front, mop in the back, so it vacuums first and then mops behind which is great if you have pets and pet hair). We have a cat and a Rottweiler and it picks up so much hair everyday! I appreciate how it dumps the contents on its own and I just have to worry about emptying it every so often. Negatives: When choosing carpet zones, it won't let you go smaller than 8.3ft x 8.3ft. Um, hallways, smaller rooms, etc? I googled it and the only solution was to let it go off the map which is what I did, but what a pain (see pic). Robot cannot redock while mop plate/pad is on, therefore you cannot really program it to mop while you're away. It took a lot of playing with the map to get the configuration right for mopping. Since you can't make the carpet zones small, you have to pretty much remove area rugs for the mopping feature. Also, so that it doesn't drag the wet mop pad across carpet, it can't really mop my front entry way or bathroom downstairs unless I pick it up and put it over there. Overall: I would buy this again at the Amazon Prime Day price only ($350). The map and choosing areas has carpet zones needs to be improved, and the mop could do a little bit better. It does also state that there should be two feet on each side of the docking station. As you can see in the picture, on the right hand side, I do not have two feet clearance. This was literally the only spot I could put this vacuum since it's supposed to be on a level floor and not carpet. It has not been a problem at all other than I do have to rotate it to empty the container, but that doesn't bother me. The battery life is excellent so far. I've been using this 3.5 weeks now. It is able to do my entire downstairs which is about 1200 square feet and that doesn't even use half the battery. It takes about 70 minutes for it to do and I just program it early in the morning before I wake up.

I purchased this during Amazon Prime Days for an amazing discount! It was a little complicated to set up, so I called Customer Support and spoke with a rep who walked me through the set up. Excellent customer support/service, very patient. It “mapped” my living area, then parked itself in its “garage/home base.” My two cats were curious while it was parked, but terrified while it was roaming about. So I waited a little while before running a true vacuum session. But once I ran it, it does a great job! It’s got some random wandering “pattern”, going under furniture (or around it if it won’t fit) and I do have some decorative pieces I move out of the way. It picks up dust, dirt, tiny bits of paper, the usual. But also cat hair (from two short hair cats). It sometimes skips or misses places. At first I thought maybe it was recharging, but then it just emptied and parked, but not re-emerging to get the missed parts. The “zone” it mapped is kind of odd, but it includes about 95% of the living room area. It is loud while roaming about, but I’M NOT HAVING TO VACUUM! It backs up to its “garage” and empties itself, super loud, BUT IM NOT HAVING TO VACUUM! And emptying the debris tank is simple!!!!! The suction is strong, enough that it “ate” an electric cord for my weather alert radio and I had to remove a plate covering the roller to extract the cord. (No damage done). So be sure there are no exposed cords that it can suck up. I only run this during the day when I am home and can make sure everything (hot wheels cars, cat toys, etc.) is cleared away. I have not tried the “mop” feature just yet, but I’m anxious to give that a go. I have a home with 3 levels, but I cannot buy 3 robot$. Right now it is only programmed for the living room level zone. But I’m hoping at some point to get this programmed for all three levels, moving the “garage/home base” where needed. And, again, it is noisy! Especially while emptying. It is a vacuum cleaner, after all, and they are noisy. And I am not having to vacuum. For that, my hip, lower back, and shoulder are very thankful. I would recommend this, especially if you suffer from lumbar, cervical spine, or joint conditions. RE-REVIEW: After having this a few weeks, and using it only on command versus timed schedule (cats) it has been very reliable about keeping the floors tidy. However, after it working quite well for several weeks, I’ve experienced a glitch: it seems to un-pair itself. I’m not sure what is going on with it—no change in wi-fi service, no change in modem/router proximity or unit location; nor any outages, etc. it takes a while to re-pair it and get going, but then it’s not charged. It takes 58 minutes to just vacuum my living room (just my living room) so now I have to”plan” to get it re-charged, re-paired, re-zoned each time?????? Not good.