THINKSCAN 689 OBD2 Scanner, Bidirectional Scan Tool with Lifetime Free Update, 34+ Reset, 3000+ Active Test, ECU Coding, PMI, Wired All System Diagnostic Scanner for Cars, CANFD/DOIP, FCA SGW

Does everything that I was hoping for. The bidirectional tools are great I was able test a module and figure out the problem with ease. Comparable to my buddy’s Autel, and I don’t have to pay for updates. It’s so easy to use. It’s a great tool at a great price.

Awesome scanner that has lots of functions and works great! The cord is kind of short so I would definitely recommend the Bluetooth model but the compatibility and features this has is very useful!

The ThinkCar 689 OBD2 scanner is a powerful and reliable diagnostic tool. The ease of use is excellent, even for someone who isn’t a pro technician. Navigation is straightforward, and the interface is clean. It picked up codes quickly and provided clear data across multiple systems. I did run into a minor issue during the update process and had to reset the system once, but after that, everything worked perfectly. If you’re familiar with basic tech setup, it shouldn’t be a problem. The build quality feels solid, and it seems tough enough for daily shop use or to live in a toolbox. While it is a bit pricey, I honestly think it’s worth the investment — whether you’re a professional or a backyard mechanic. You’re getting deep diagnostics and solid performance without needing dealership-level gear. ⸻ Q&A: Q: Is this scanner easy to use for beginners or just pros? A: It’s user-friendly enough for beginners. The menu system is clean, and scanning is straightforward. Q: Did you experience any issues during setup or updates? A: Yes, the update glitched once and I had to reset it. After that, no issues at all. Q: Is it worth the higher price tag? A: Yes — it’s packed with features, reads a wide range of systems, and feels built to last.

5 stars for Customer and Tech services! 5 stars for ease of hooking up/chat live with Tech Support as we were checking an older car. 4.75 stars, so far, on the tool. No hangs!!! More than 8 graphs/values monitored same time. RPM is selectable at all times. (XTool would not allow all combinations, including RPM and individual misfire real-time.). English is very good grammar. Attention to detail in menu descriptions. Easy to use. Any/all cylinder stats selectable. Reason for 4.75 stars on tool: auto detection of VIN at the very start still asks for manual entry on some Hyundai, GM van. Once passed that all good. We are very happy with the scanner. Free upgrades for life!! Def recommend for shade tree and entry pros. 👍🏻

I like it, just what i was looking for ...good price for what it is and does...plus lifetime updates is a plus ...just be warned that you do need to purchase a yearly sub for AUTO AUTH for FCA cars, but only 60 a year aint bad ...scan tool worth it 100%

Works great

I bought this product hoping it would work, however what I found was just the opposite. When I plugged this in to my 2000 f350, the auto vin search didn't work, so I entered the information manually, (not a big deal). I went to actuations (which is the bidirectional part or tests that this tool claims it can do), "not supported" was the message that came up. Which is a real bummer, cause that reduces this unit to nothing more than something that can read live data streams, which is helpful but severely cripples is usefulness. Next I went to live data streams on the PCM. What i found is the data streams where inconsistent. They would spike up, down, or drop out when viewing them. The pictures show this. The pickup is idling during all this with no check engine light on, running good. This is my daily driver. If you look at the pictures you'll notice that two of the data streams are engine oil temp. and transmission fluid temp., both of which is impossible to spike like that. Also note that I have other scanners that show no spikes in these streams at all, which would be consistent with a good running, no cel, daily driver. So I emailed ThinkCar. I sent them multiple different tests and screen shots. Due to the type of issue I was having they escalated my problem to the engineers. After a week of back and forth, this is thier final email. Dear customer: Hello, I'm sorry for any inconvenience caused to you. This car is a PWM protocol model and cannot download AB data. According to the log, you select the data stream and verify that the software and the special inspection calculation are consistent, and the data stream is consistent. I suggest you choose a test that is more accurate. Thank you, Overall, my experience with thinkcar is not a good one, and when they simply try to blame me for not using thier tool right is thier solution, is disappointing. They claim consistent data when I clearly showed them the opposite. This tool that can't do actuations, had inconsistent data streams, and not good customer service renders this tool nothing more than a expensive frustration.

Used this to program a second key for my 2011 ford escape. I am pleased with the automatic scan function and the report it generates. It practically paid for itself just programming a key. UPDATE had a weird glitch it was displaying the wrong voltage, emailed support , got a response in one day and a fix in two .