Voyager 5200 Office, 2-Way Base, MS Teams,

Just unboxed this and first thing I saw was the card indicating it was a refurbished unit. It had some protective film put on it but underneath it was very dusty. the earpiece was dirty and dusty, from someone else's ear smegma. Boxed it right back up and scheduled a return. Nasty!

Great for office! Clarity is loud and clear

Works great for awhile then sound quality while using on TEAMs calls is poor…..very crackly.

Do not buy this, it has terrible feed back in the ear piece. I called HP to help fix the problem, but have gotten no where.

I spent forever tracking down the correct part number on the Poly site to make sure "I get what I ordered" from Amazon. Now... mind you, this came from a third-party seller on Amazon, and it was what I wanted, which was, the Voyager 5200 Office, Two-way Base, Microsoft Teams, USB-A. So in that respect, I'm super happy. The only disappointment was finding the Bluetooth USB-A adapter missing from the box. Hence the four star review. I called Amazon, and they gave me the 5-star treatment they always do. It wasn't even their fault, but they made it right for me. So... as always, thank you Amazon! To the seller... try to be more like Amazon, eh? The product works like a champ, Teams compatible, and with the 2-way connection it even connected to my "Teams phone", also from Poly (it just plugs into the "headset jack" on the office phone). I've never been anything but happy with Poly stuff, and this did not disappoint.