My computer sees the device and reports it is connected and working properly but i do not get a drive letter assigned to access the hard drive-help

You do NOT need a any extra drivers to use a HDD - Windows has that already. This sounds like you got a new (empty) HDD and are trying to start using it. What you did not find out is that ANY new empty HDD must be prepared for use by your OS. The two steps are to Create a Partition on the HDD (this creates the disk's Partition Table and defines a specific area of it to be used as one "drive" with its own letter name), and then to Format that Partition (create the File System in that Partition so files can be stored and retrieved). Often the two steps are combined together, and called "Intitalizing" the disk. For a full explanation and procedure using Disk Management, read WyomingKnott's sticky at the top of the Storage ... General Discussion forum here: http://www.tomshardware.com/forum/265764-32-guide-installed-disk-system Pay particular attention to his Step 5.

Is the max capacity 12tb or 10tb for a single disk?

12TB, We have tested it by Engineer Thanks you

Is there a manual online for this single dock unit? i received a unit with the manual and its not working. tryjng to figure out ifbyits doa.

That happened to me also. I couldn't get it to work either..

Does anyone know if this dock will not support sata iii hard drives since it states sata ii/i ?

From the description: "hard drive docking enclosure support all USB 3.0 to SATA I/II/III 2.5''/ 3.5'' Hard Drive Disk(HDD) and Solid State Driveand(SSD), up to 1 x 12TB."

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A**R

Ok price, but not reliable.

This docking station is okay for low or smaller 2.5" drives. You will run into issues docking enterprise drives. The dock will vibrate with 7200rpm drives. I have had many instances where 7200rpm 3.5" drives become un-detected after a few minutes of running.

4.10.2023

T**Y

It works fine

It is compact and takes up little space. I like the two lights that show that it is on and when it is working. It seems fast and has worked with two different internal drives I had laying around. Everything I needed was in the box. It is important to be careful when sliding a drive into it to make sure the plugs line up. I like it.

14.08.2023

K**P

This works great for my PlayStation as extended storage

30.01.2024

E**S

If it works, it's great.

When I first used the device, the drive was not recognized by my computer. Looked to tech support and I couldn't find any. Not even sure who made the drive. So I fiddled with it, and it finally recognized the device after I turned it on and off several times real quick. Why that worked I have no idea, but I couldn't find any tech support to help me debug my issue. I was using it to read some old hard drives from my old XP tower computers. I did eventually get to those old files (pictures) I was trying to save.

8.01.2023

H**K

it's good for the basics.

Windows only recognizes it as an SCSI connection, not an USB 3 connection.The 2TB drive that works with my other docks didn't work with this one but a different one did, the 500GB HDD laptop drive didn't fit in the slot and I had to hold the door down but it did work.I tried an SanDisk SSD but this dock didn't recognize it at all, might be a formatting issue.if you just need basic transfer or backups this might work.

21.08.2021

Brand	Cinolink
Item model number	HA131
Hardware Platform	Xbox One
Item Weight	14.9 ounces
Package Dimensions	6.34 x 5.87 x 3.82 inches
Color	HDD Docking Station
Computer Memory Type	DDR DRAM
Flash Memory Size	4 TB
Manufacturer	Cinolink
ASIN	B081GXTX2Y
Is Discontinued By Manufacturer	No
Date First Available	May 11, 2016

[Support UASP & 12TB] USB 3.0 to SATA Single Bay Hard Drive Docking Station for 2.5/3.5 inch SATA I/II/III HDD SSD

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