Heffchi for Sync 3 GPS Navigation Module/APIM, 2023 Upgrade Featuring Apple CarPlay & Android Auto, Latest NA 222 Map+32GB, for F-150

It works!!! I watched a couple of videos on how to take things apart that made it very easy. Total install took about 30 minutes. There wasn't a place to provide my VIN at checkout so I sent a message to the seller and they responded in less than 24 hours. There was also a small dent on the APIM, but at less than half the cost of the dealer, I don't even care. I will update my review if things change. Until then, I'm so glad to have a working stereo again!!

I purchased this unit in October 2023 and it was easy to install and worked great for approximately 8 months. After 8 months the screen displays a message every time I start my 2017 Ford Expedition that asks me to turn on the auto update feature and sync diagnostics. It also locks up when checking for updates and periodically locks up and only displays the reverse camera. I tried contacting this supplier and they will not return my calls. This may have worked great for some, but in case it did not. I would not recommend this product.

I was having issues where my sync3 would lose portions of its memory each time the truck was turned on (2019 F350 Platinum). I did a bunch of research which led me to replacing the APIM. I found this product on Amazon and decided to get it. Prime shipping so always fast but the one thing about this module, it has to be programmed (using forscan) to your specific vehicle. THe product came with instructions and a cell phone number that I used to text back and forth with the technician. They were very responsive and helpful. I didn’t have any issue with the install or programming but if I did, I feel confident they would be there to support their product! Thanks!

I ordered this module to upgrade a 2020 Ford Edge that I purchased used, without Navigation. It was a DIY project, and also an ongoing process. The Good News: There is a you tube video from another supplier that details accurately the installation process. I also purchased the trim removal tools to help myself. I’m pretty impressed that I was able to do this on my own. The Process: After installation, I contacted customer support because some features were not working. After providing my VIN number, he gave me the instructions to re flash the module with the correct calibration codes. I had to poke around in the Amazon App to find this, because I was previously unaware that there is a special place to communicate with your vendor here on Amazon. He directed me to download software to a laptop, and use the supplied USB to OBD-II connector to reflash the software using hexadecimal calibration codes he provided. Again, pretty impressed with myself. The Bad News: Sirius XM was not working. After a lot of back and forth with tech support, we determined that I had received the wrong module, 2018-2019, when I needed a 2020 module. I don’t know the “right” place to tell the vendor what kind of car you have when you purchase from Amazon, but they patiently and kindly identified the problem and sent me the correct module. I went through installation a second time, much faster that the first time, and now Sirius Radio and all other features work. The Question Mark: I am not receiving traffic updates on my navigation screen. This data comes from Sirius. I contacted Sirius, and their records show that my car was built without navigation. Since this is not a Ford factory sanctioned update, I don’t know if I will ever get the traffic maps I really wanted. Sirius says they have tried to update their system, but who knows.

I'm not a mechanic but enjoy fixing things on my truck. After the nav system started acting up on my 2016 F150 (map was incorrect, calls were dropped) and kept getting worse, I took it to the dealer. They wanted $1,000 to replace the APIM module. After some research and a great YouTube how-to video, I felt I could replace it for less than half the cost. I bought this one and I'm glad I did. The sales and tech support are absolutely terrific. They answered all questions promptly. When I had an issue with the Maps update, they sent me what I needed to correct it, along with thorough instructions. I was concerned about using WhatsApp to communicate with tech support, after the sale, but they could not have been more helpful. My system is back together and working perfectly. If your APIM module is going out and you don't want to fork out a lot of money, or just like working on your vehicle, buy it here. They are with you every step of the way.

When I received the module, there was a programming problem (not theirs) with it. The after sales team worked with me for hours by remote to fix the issue. They ended up programming a different module with my vehicles vin number and sending it to me. After installing it, it works Perfectly!!! I can not Praise the After Sales Team enough on how they worked to get me the product I wanted and order to work perfectly!! Outstanding seller and customer service!!

The install is easy. Just be aware that the gps, xm, radio stations, clock, can't be used until you do custom programming. This model does not support Sirius XM radio. You need the Gen 4 model for that. There are others on here with Gen 4 in the title but this one doesn't say either way.

The product worked as advertised, but gradually lost functionality afyer about 14 months, starting with phone book, Bluetooth, then often the entire screen.

Worked great. Instruction manual was very small and hard to read but YouTube can help you out.