Apple iPhone 12, 128GB, Black - Fully Unlocked (Renewed)

When buying a second hand device, the ratings: Used Like New, Used Very Good, Used Good and Used Acceptable are important. Your device will look a certain way depending on what you choose. With that said, different suppliers may have a subjective take on what each of these means. Pros: Having never owned an iPhone before, this thing blew me away in spite the slight cosmetic imperfections. Its beautiful and I love it. And it was affordable! -Every thing works well. I got the 128gb version. Great sound, great screen, great experience Cons: The learning curve if this is your first time using iOS. Granted, you will experience this no matter what version iPhone you get. Things work differently here. Not so much that you cant adapt but enough to frustrate. -Battery life was at 86% which though good, was scary. 14% is a lot were I come from. -Those cosmetic scratches took me aback, then I remembered I chose USED: ACCEPTABLE. That humbled me real quick. With that said, still love it, bought a case already. -If you have already experienced a device with 120Hz refresh rate, this will throw you off. You might get disappointed. If you haven't, then great! -Also, if you are stepping down from a more advanced iPhone and short on cash, buying second hand is as you have more choices. But, you will always be reminded someone used it before you so make sure you are already comfortable buying on the second hand market. -Still haven't gotten rid of my android. Was going to but after the learning curve on iPhone, I think having both phones is the better choice. Sorry Tim Cook...

The phone looked almost brand new and had high battery percentage. Im extremely satisfied with my purchase especially since you got 30 days to return it if you find any defects.

I recently purchased Renewed iphone 12 from SYNERGY TM. I understood that renewed was no indication of perfect but that it was in excellent condition and that it was diagnostically tested. However upon receiving the product and without much use, I realize that it was overheating. I contacted the SYNERGY about this issue and they said I should return which is reasonable on their part. However, this was not reasonable for me, I am an international customer and as such I had to pay over $200 dollars in additional shipping and handling. I communicated the financial disadvantages to SYNERGY and suggest that it would be more economically viable to fix the phone locally and then they could refund me the cost of the repairs. They insisted that I should return but with further insistence they offered me a $25 refund, which would not cover the Technician's fees. By this time, the phone was now not charging all together. I took me about 3 hours before I could get it back to remove my data and reset the phone. I did my research and I was able to get DHL to attempt return the product. New problem is, they were unable to deliver to SYNERGY because their location was closed on a Monday at 12:52 pm and no one sees it fit to respond to my request. I am urging Amazon to look into this matter ASAP. A phone that I bought for $310 is now costing me upwards of $800 and I still don't have a phone to use.

This phone worked flawlessly with no issues. However I have noticed that even though it was fully unlocked, the Personal Hotspot feature is greyed out. When the SIM is used in my old iPhone 8 the personal hotspot feature worked fine.

The spouse needed a new iPhone to replace the old iPhone 6 SE Apple that won't even update anymore. Years ago we replaced the battery on the old one and it was getting weak again, so it was way past time. I was glad the refurbished unit I received was exactly as described. The battery shows 88% life left, decently over the promised value. I saw minor scratches in the metal but nothing really noticeable. I ordered a case and glass screen protector and you can't even tell it's not brand new. The size of the phone is slightly taller and wider than the old 6 SE, so it seems familiar, but the face of the screen is MUCH larger, making it more usable. It works very similarly to the old phone, except for having no physical home button. The home gestures work easily and the setup had everything PLUS updates making all the old apps work, so the spouse was quite happy. I, too, was happy doing "tech support," because Apple does all the heavy lifting. Just kick off a backup to iCloud on the old phone (in case something goes wrong). When the backup finishes, move the SIM card to the new phone and turn it on. Set the new phone next to the old one, and follow the prompts. The data comes across and much of the setup will be just as expected. I think if you're getting an Apple phone, a recent model certified refurbished phone is a good way to save a bit of money.

Just as described! Great condition iPhone unlocked and I had no problems setting it up to a new carrier. The shipping was even a day earlier

I ordered an excellent condition iPhone 12 128gb unlocked device and received a product that more than matches that of an acceptable device. there are clear dents and scratches on all 4 corners with the glass having deep scratches that can be seen from 36 inches away. This is 3 times the distance of their "acceptable condition." Normally there is a small gap between the glass and the frame, but you can clearly see the glass is up against the frame where the dents are located and you can easily feel the damage to the glass and frame. Nowhere near what i purchased. ORDERED THIS- Excellent condition - Cosmetic condition: Excellent (Screen: no scratches. Body: no signs of cosmetic damage (scratches, dents, etc.) will be visible when the product is held 12 inches away). - Functional condition: Fully Functional (exceeds 80% of original battery life, generic or OEM accessories and packaging provided). GOT SOMETHING CONSIDERED AS THIS (if you would call it that) Acceptable condition - Cosmetic condition: Acceptable (Screen: may have a small number of shallow scratches, invisible when the screen is turned on. Body: light scratches, clearly visible when holding the device 12 inches away and perceptible to touch). - Functional condition: Fully Functional (exceeds 80% of original battery life, generic or OEM accessories and packaging provided). UPDATE - These phones will go through a 3rd party even though it says “Amazon Renewed.” The 3rd party seller took the old phone back and exchanged it for a phone better suited for excellent condition. Battery was, also, at 100% condition which I find odd considering it’s an IPhone 12 and 15s are the new phone. Time will tell of how well this phone works. I’m glad they jumped to fix the original issue though with the wrong quality phone sent. I’ve moved them from 1 to 3 stars at the moment.

I ordered this for a Christmas gift, the phone was in great condition, but the battery was only at 76%, not the promised 80%. I contacted the seller and they were wonderful to work with. They responded very quickly and offered me either an exchange, return, or reimbursement for a battery replacement. I opted for the battery replacement, as the phone otherwise was in great condition and would have a brand new battery. I had Apple replace the battery (ugh Apple…they just couldn’t understand how an iPhone 12 was new to us lol, and tried to talk us into not replacing the battery, probably to try and sell us a new phone. Dealing with the Apple Store was definitely the worst part of the experience) Soon as I had the receipt, I sent it to the seller and they issued a full refund. The refund came 2 days later. Wonderful customer experience, would purchase from them again!!