Ashgate Publishing Limited The Field Guide to Understanding Human Error

Excellent book with a slight tendency for repetition. The central ideas are clearly presented, and bear repetition as the resistance to these new ways of looking at human error can be considerable - actually fixing things is harder than blaming someone else. If you work at the 'pointy end' of a safety critical job or industry, ever have to fill in safety reports or analyse incidents, you should have read this book. It will help you. If you manage a safety critical industry you should adopt the philosophy of this book immediately. Mr Dekker's background is aviation safety and this comes out in his examples which tend to be aviation-heavy but not exclusively so. Nonetheless, his examples are made clearly and demonstrate strongly his arguments and the sense and practicality of his analysis. A really interesting read which will definitely help me in my efforts to stay out of trouble.

Hauptsächlich anhand von Beispielen der Luftfahrtindustrie zeigt Dekker anschaulich, wie wenig Sinn es macht, den Verantwortlichen zu suchen. Dies führt nur zu Informationsmangel und Rückzug, so dass sich der Fehler vermutlich wiederholen wird. Der bessere Weg ist herauszufinden, wie die Handelnden auf ihre Ideen kamen und wie man so verhindern kann, dass dem nächsten die gleichen Fehler passieren. Ein Bissche Theorie, dann viele klare Darstellungen und Konzepte, das Problem anzugehen.

Sidney Dekker é, de longe, o melhor autor sobre a nova visão de segurança e fatores humanos. E esse livro é um dos primeiros dele, onde aborda de forma bem didática uma porção de conceitos fundamentais da área. Leitura obrigatória. Pena que ainda não tem traduzido.

Great book to read

Well written, easy to follow and very usefull to those of us who work in the field