Apple iPhone 11 Pro Max, 64GB, Gold (Renewed)

Looking for a replacement for my ageing iPhone 6s Plus, I spent weeks considering my options and looking at reviews for refurbished (or as Amazon describes them, "renewed") iPhones. I considered buying a new iPhone 6e (about £600) or a refurbished iPhone 12 (about £330) and wanted a phone about the same size as my 6s Plus but decided on an 11 Pro Max. There are a number of sellers of refurbished phones around but I have always trusted Amazon. I felt that should the phone not meet the seller's description, Amazon would have no issue on having it returned. This iPhone 11 Pro Max was described as unlocked and excellent and my expectations were that there would be minor surface scratches and obvious signs of wear but after unboxing I was surprised at its condition. It was virtually unmarked and in pristine condition. It connected to my service provider and home wi-fi without issue, and the battery status was, as mentioned in the description, about 82% and, as I'm not a heavy user, this isn't a problem. The phone, backed up from my previous phone - an easy straight-forward process via my Apple account - performs and updates as expected, is responsive, with working face recognition and takes excellent photos and videos with any of its three rear cameras. But what surprised me most was its superb condition which I will preserve with a phone case and additional camera-lens protector, again bought from Amazon. For the £220 paid I am absolutely delighted with my purchase which was delivered a couple of days after ordering. If I get a couple of years' use from it I'll be more than happy. For me, money well spent and highly recommended.

Perfect, the screen quality was as advertised and is performing perfectly, battery lasts for the day with what i use it for. I would recommend this

Ordered IPhone 11 Pro Max in ‘Good’ condition 10/10 cannot fault the phone at all not a single mark on it works perfectly it’s as good as new! Thank you

Pros: - The phone arrived in great condition. No visible scratches. - Battery was at 85% full life the day I turned it on. Everything so far seems to be in working state. - Face recognition works, camera(s) seem to be working ok. - I have not had a change to stop by an official iPhone/Apple store to ask them to check things, but at first usage and glance, it all seems great. Battery life is ok too. 1 day of constant usage approx. Cannot complain. - I think it's very good value for money. Cons: 1. There was an issue with the order as the product was advertised as "coming with phone, charger, and charging cable" but as photos show, the charger was not included. A refund for the charger cost was provided by the seller for this mistake after an extended period of back and forth. 2. No protection for the phone during travel was included (as shown in the photo). Just a small box with the phone taped to it. The outside of the box did say 'Fragile', but who knows the damage caused during travel as delivery people may not respect the fragility request. No bubblewrap or anything inside the box. 3. Delivery for iPhone was tracked and required signature, but delivery person just left it outside my door. Cannot blame the seller for this, but was annoying for me as the buyer considering the cost of the product and the fact that on my Amazon account it said it had been delivered and signed for, when I was not home.

I ordered the iPhone 11 Pro Max and have received it today. There are numerous issues with the phone and it will not function as it should. Issues: Charging, the phone was placed on charge and after 3 hours had only gained 2% additional charge starting at 41% taken of charge after 3 hours at 43% Charger and cable suppled in the box was used The charger was too hot to touch as was the USB end of the cable and had to be left to cool before unplugging completely The back of the phone was extremely hot My old iPhone 11 was on charge side by side (for data transfer) and charger, cable and iPhone were all cool to the touch my phone went from 61% to fully charged in under an hour without any excessive heat build up in the phone, cable or charger Front Camera Issue Unable to set up face recognition No screen image from front Unkown part stated not recognised as genuine Battery Battery part not recognised as genuine Screen Screen not recognised as genuine Would not transfer data from old phone Would not verify update to latest iOS due to not being connected to the internet even though it was Reset the phone three times and started data transfer but failure to set up properly each time Was able to partially set up manually which is when I discovered all the error messages in settings I have since attempted one more setup which failed. I have purchased in good faith a phone in "EXCELLENT" condition and the phone does not work as it should. I want to return the phone and have a fully working error free replacement sent out to me please. I have activated the warranty as instructed and attached copies of the order I have rang the contact number several times but no answer!

Arrived on time. Appearance good as expected. Can’t comment on battery life as only just received

The phone was in perfect condition and arrived the next day. Had a little sweetie gift that added to the pleasure of opening a new phone. The packaging was superb and could have been presented as a gift without the need to wrap.

Not too bad but it had some charging issues resulting from a bad quality charger being provided which sometimes randomly stops working and then after checking several other cables and plugs we discovered there is also an intermittent charging fault with the port on the handset itself. Only leaving a three star review because I tried contacting customer services who said it was down to the seller to fix and then when I try contacting the seller it redirects me to Amazon saying it’s down to them. Do yourself a favour and buy elsewhere

Commande reçue rapidement, super iPhone, je suis très contente pour l’instant de cet achat, 🤞pour la suite.👍👍

!Encantado! Exactamente igual que nuevo, incluida la batería con una salud del 100%...

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