Fujitsu ScanSnap iX500 Scanner for PC and Mac (PA03656-B005)

It's a true delight to find a product that is as carefully thought out, as well engineered, and as user friendly as Fujitsu's ScanSnap scanners. I've been using the S1500 at my office, and my wife and I have have been using one for our home office, since 2010. It's been a workhorse appliance that we've used every day for paperless home and business needs, with our only problem being some very occasional finickiness in document feeding. When I started seeing reviews for the iX500, I figured it was time to pass the S1500s on to some office staffers and upgrade the office and home. I did that today, and I'm very happy I did. The iX500 is much faster than the S1500, and from what I've read I don't expect even the minimal finickiness we had with the S1500s. Beyond the excellence of the product, I've rarely seen such simple installation. The software installs almost entirely on its own, preserving settings from the prior version that came with the S1500. You basically just run the installation program, plug in the scanner, follow some on-screen prompts for both wireless and hard-wired connections (with built-in trouble-shooting if things don't go quite right), and you're done. Very few products are this easy. Yes, I'm pretty tech-savvy, but it's hard to imagine anyone having trouble with the setup. Both at the office and at home, everything went flawlessly. Most important, the installation preserved all my preferences, including the location of the destination folder for scans (a Dropbox folder, not the program default). Once the installation was complete, I did a scan and everything worked just as it had with the S1500, Hard to beat that. Particularly simple is the wireless facility. This isn't a wireless connection to your computer, but rather a connection to iOS or Android devices through local Wi-Fi, so that you can send a scan to these devices. I have to say that I'm not sure why Fujitsu devoted so much attention to this -- it's not obvious to me why anyone using Dropbox or a similar service would have a regular need for it. In my case, my default folder for scanning lives in Dropbox, so when I scan something it's available on both my office and home desktop computers and on my wireless devices. So, I don't know how often this will be useful to me. That said, I can see the value of being able to do a quick scan to a handheld when the computer is turned off and I don't want to have to fire it up. Regardless, the wireless setup is as straightforward and quick as anyone could possibly want. Again, even the tech-challenged should find this easy. And that's the real virtue of this very virtuous product: Anyone can use it. The S1500 was absolutely solid and reliable. The ix500 continues the tradition of excellence. Thank you, Fujitsu!

Updated review. Purchased and originally reviewed February 2014. This can be turned into an excellent office network scanner for a fraction of the cost of a scanner designed as a network scanner. It will only pair wirelessly with one computer at a time, and pairing it to a different machine can be tedious and time consuming. We originally had this connected by Wi-Fi to our Mac mini server, on which we had the ScanSnap app installed. Anyone in the office could take the scanner to his or her desk and scan and save documents to the server by using Acrobat Reader on the server. After a while, I did not want the server used as a workstation so regularly, and I wanted to stop accessing things like USB label and postage printers by hogging up USB ports on the server and sharing them out. So I bought a used 2012 Mac mini to use as a secondary server for the iX500 connected wirelessly and all of the USB only printing devices plugged into this secondary server with a hub and shared out over the network. This secondary server, like the primary server, runs headless, so the footprint is simply that of a Mac mini. Now, to scan, we screen share from any iMac or MacBook Pro into the secondary server to run the ScanSnap app, and save the files to server as a network drive connected to the secondary server. The secondary server has only the ScanSnap app, Acrobat Reader, and an old version of MS Word installed on it. So, if we ever need more iX500s, I will simply partition the secondary server's drive and install more ScanSnap, MS Word, and Acrobat Reader apps on separate partitions to allow multiple users to simultaneously use separate iX500s wirelessly and to save scanned files to the primary server. As I said in my original review, the iX500 provides fast, accurate, scanning. Both sides of the sheet are scanned simultaneously, vastly improving speed over typical duplex capable sheet feeders on flatbed scanners. The app has an easy to use interface with many options for naming and saving scanned documents to any network drive as .doc(x) or .pdf file formats under Mac OSX. The ScanSnap app works with a bundled copy of the Abbey Fine Reader OCR app, adequate for saving scans as doc(x) or rtf formatted files. The extremely small footprint allows it to fit into a very small spot on any desk in the office. It also comes bundled with a copy of Acrobat Standard for Windows. Not really sure why not a Mac version also. A heavy Mylar letter size jacket for scanning small documents such as checks, and receipts comes with the iX500. We have never used it because the iX500 handles documents as small as wallet-sized checks because the paper guides on the intake chute move in to about 3 inches. Paper jambs are rare and a non-issue, since the feed path is completely straight and opens up completely at the push of one button to remove internal paper jambs without losing the pages already scanned, which simply wait in a temporary file for more pages. The feeder holds 50 sheets, and if it runs out, you can add additional sheets to the same file as with a paper jamb. This versatile and extremely flexible paper-handling ability make a flatbed scanner unnecessary for anything but photo scanning. Since most photos are already electronic by the time they are used as or in documents, at least in a law office, that has simply not been an issue since we acquired this scanner in February, 2014. The small footprint and available case make it an excellent portable for off-sight use. Progressively falling prices make it a no-brainer and must have. The falling prices may also indicate that this scanner will be replaced shortly, most likely with a more expensive model, so now might be a good time to get one or more. I bought an earlier version of this scanner, the Mac-only ScanSnap S1500M, on the recommendation of a colleague who had the Windows version of that scanner to use at home to replace a different big, bulky, flatbed scanner with sheet feeder after it failed and turned into an expensive doorstop several days after the warranty expired. I bought this one for my office after a much bulkier and temperamental HP flatbed/sheet feeder also died several days after the warranty expired because I was extremely satisfied with the S1500M. We also have a custom-fit leather case, which Fujitsu sells for about $30 for travel. Well worth having if you are going to take it out of the office. The iX500 is sturdy, but it is still plastic, so the protection of a case is a good idea. Wearable rubber rollers are cheap and available from Fujitsu. Telephone support is excellent, a big plus because the wireless pairing procedure can be a little complex until you get used to it, or after you forget how to do it, because it is not particularly intuitive. This is simply the most reliable, flexible, accurate, easy to use scanner I have ever owned or used. Anything that will not go through the sheet feeder can be copied to a sheet of paper on a copier. I cannot recommend it highly enough. It probably deserves a design award.

I got excited about the notion of a paperless office at home when I read the reviews for this product, so I forked over the cash and purchased this little gem. It is as fast as advertised, and as easy to set up (if you are talking hardware only) as advertised, but once set up your troubles start. I should say that I am using this little beastie on a Windows 8 computer and the new way of thinking that Win8 is attempting to introduce to the computer world may have caused some of this confusion. Still, it is Fujitsu who needs to be forward thinking enough to prepare for these little problems. Win 8 and its new innovations are here to stay whether we like it or not. Fujitsu does a poor job of adapting. To give them their due, so has most other software publishers. The first problem I had was scanning to Evernote. I read the reviews and they said how easy it was to do and it is, once you figure out how to make the connection. You see, you have to go into the ScanSnap Manager Settings app (not ScanSnap Manager which seems to do nothing) and unclick a checkbox before the Evernote choice appears on the dropdown list of applications to hook up to. I finally found that little bit of gold after dredging through the help documentation for an hour and it didn't precisely say "to hook up to Evernote do this." Instead the statement was much more general. If I weren't a computer programmer already I might have completely missed it. That information should be provided up front in the setup documentation in the first place. BTW, I "chatted" with Evernote about this very thing. They gave me some vague instructions to try a few things, and if I was not successful to call Fujitsu. That's one demerit for Evernote which normally provides really good support to their Premium customers. Then one takes the awesome leap of scanning into Evernote. Beautiful. Except that when I scan a bill I get three pages instead of one--logical since the bill comes on two sides of one page and one side of a second page. One must futz about trying to figure out what to do about that, which is easy after about an hour of playing around; Evernote has a "merge note" option that gives the user the option to merge the scans together. The only problem I am having now is that I cannot figure out how to make sure the notes are merged in the right order, but I am sure with experience that will come. The notes that appear in Evernote also have cryptic names generated by the scanner or Evernote, I am not really sure which one. They are easy to change once you realize you can and I don't really know a solution to making the note titles any less cryptic so I cannot blame Fujitsu for that, but it would be nice if I could have read somewhere, "Just change the note title in Evernote to whatever once its imported." Finally, the scanner comes with some kind of transparent thingie that is supposed to be used to expedite the scanning of...something. I am not sure what, because the instructions that come with the transparency cover are so spotty. They refer to an "operators manual" but I have yet to find it. I am sure I will with patience, but until then this thingie will remain unused and I will probably miss out on another easy addition to the machine tools in the ScanSnap tool box. So what am I saying in the end? This machine is easy as pie to use if all you want to do is scan a few documents into their default ScanSnap organizer, and it is as fast as advertised. If you want to go a little farther, you need documentation, which I have yet to find. Oh, there's a ScanSnap Help application that shows up on the Windows 8 Start page, but all it really does is show the generic help that comes with the application and most anyone who has tried to use that format for getting questions answered knows how frustrating it can be. It's not the same as a "Getting started" manual or the fabled operators manual that exists somewhere. In short, this otherwise great product gets four stars from me because it could be better. And the area in which it could be better is in making sure that I the beginner user knows where to find the documentation that they are constantly referring me to in their short, pithy "getting started" statements. I want to become an expert at using this thing, but without full information that process will be as fun as throwing it on the barn wall to see whether it sticks.

UPDATE: MAY 6, 2013: Amazon customer service contacted me to let me know that they corrected the incorrect product description. They fixed the text but not the picture which shows the windows logo. It's still terribly misleading, and I did inform them of that fact. Let's see how long it takes them to fix the problem... UPDATE: APRIL 23, 2013: This is the first time I have ever been so upset with Amazon's customer service (or lack thereof). I emailed Amazon customer service about the incorrect item description which states "Wirelessly scan to your iPad, iPhone, Android or Windows devices" beneath a picture of the scansnap and an iphone. I asked them to clarify in the product description that the scansnap does not wirelessly scan to Windows phones, as the picture and caption clearly imply. As a Windows phone user, I was upset that the scansnap did not do what Fujitsu (as the product information is supposedly from the manufacturer) and Amazon (the retailer who is apparently quoting Fujitsu) claimed it would do. I did not want others Windows Phone users to be deceived by the product description as I was. I simply asked for some clarifying language to be added, or the incorrect language to be removed. Amazon's CSR stated the offending language had already been removed. I don't think he read the review, though, because it's still up there. Underneath the picture, in the caption. So, Windows phone users, I hope you're the sort to read through almost two hundred product reviews prior to purchasing the product, because that's the only way you'll know that Amazon's product description is wrong... On to my product review: The scanner costs way too much. But it's worth every penny. CONS: Installation CD. I do not have a CD drive on my laptop. And I only have the one laptop. This scanner is utterly modern, so why does it still rely on a CD for installation? Couldn't they provide an installation jump drive instead? This is how I got around that problem: I used someone else's computer, put the CD into the CD drive they had, put my jump drive into their USB slot, and then just dragged and dropped the contents of the CD onto my jump drive (you will need a 2 GB jump drive to do this). Then I put the jump drive into my computer, double clicked on the setup icon, and went through installation from there. It worked great. (This might suck for people who don't have a second computer with a CD drive, a friend or family member with a CD drive, or an external CD drive). (Why doesn't the company just let you download the software off of their website? You could make the model number and serial number the security passcode. But I digress.) ADVERTISING ON AMAZON PAGE SAYS: "Wirelessly scan to your iPad, iPhone, Android or Windows devices." This is INCORRECT. It only works wirelessly on Apple and Android phones, NOT on Windows phones. If you have a windows phone like me, please take note of this fact. PROS: Everything else. First CD software: Scanner software: Scansnap organizer (to do ocr on pdf documents), cardminder (to organize your business cards), and manager (this is the default scanning software). Software on the CD that is not scanner software: Evernote, Sugarsync, and Dropbox. I installed all three. I have a windows phone, and these programs seem to work best with an iphone or android phone, so I don't expect to get a lot of mileage out of this software. Second CD software: Adobe Acrobat X Standard. Aside from the CD problem, installation was a breeze on both Windows 7 and Windows 8. I loved the simplicity of the interface. You press one button on the scanner itself, and in a flash of a second (I mean that literally), the image appears on your computer and asks you where you want to save the file - in a folder, to put in an email, to put in microsoft word, excel or powerpoint, to put in evernote, to put on your cloud drives in sugarsync or dropbox, to put in google docs, and a whole bunch else. So many options. Sooo many... The files can be saved as either pdf or jpg. Cardminder is awesome, it reads the business cards very accurately and inputs them into the usual (name, company, address, phone, etc.) fields. It has both sides (if you want it to do that) of the card scanned so you can always use that as a reference. It does not work with foreign language business cards (obviously) but does work with transliterated foreign language business cards (written in a US alphabet). It even gets the right idea about what fields go where most of the time (for the foreign cards) and almost all of the time (for the usual American business cards). I have a bunch of work manuals that I need to keep, but take up tooooooo much space in my office and home. I will try to scan and ocr them in scansnap organizer and let you know how that goes. Same goes with scanning a bunch of business cards into cardminder at the same time (with different orientations, etc). This is just an initial review to say: WOW, I'm so impressed with this scanner!! But it today, it's the best product EVER. (You may want to invest in a good shredder to go with this product).

This scanner is helping me tame the personal paper monsters I have been fighting for the last few years. As the "paperless" world has taken over (hahaha!!), my pile of paper has grown immensely, to the point that it was drowning me; I couldn't find anything, and trying to get things done like taxes filed was becoming impossible because of it. So I bought a couple of 2TB external drives, and determined that I would digitize everything. Well, I tried doing that for about a year using one of those HP multifunction machines (fax, scan, print), but after that year, I was further behind than ever, because the speed of the scanner was way, WAY too slow to keep up with the paper monster. I decided that if I didn't get things scanned faster - much faster - I was soon going to get in real trouble. I bought this Fujitsu ScanSnap iX500 about six months ago; I'm STILL not completely caught up, but I have been gaining serious ground. I think in another six months, I will have it all under control. The limiting factor now in catching up is not the speed of my scanner, but the amount of time I have available to spend scanning my personal documents. The house is less cluttered than it was, and it's getting uncluttered more and more as each weekend passes. It is a serious stress reducer. This scanner scans documents at 1200 dpi about half as fast as a commercial HP scanner costing about five times as much scans documents at 600 dpi at work. It does scan letter-size documents at 1200 dpi at about 20 ppm. In my book, you can't ask for much more than that. Now, this scanner is not built quite as sturdily as the commercial-duty scanner at work, and it perhaps would not take the punishment my work scanner does. But for your personal/family/small business scanning, it can handle more than you can throw at it (not including peanut butter and jelly sandwiches and eight-year-old kids hitting it with errant kickballs or baseballs). This scanner comes with Adobe Acrobat Standard, which is really nice, in my opinion. It will allow reading the stored documents on just about any computer anywhere. I find it indispensable. This adds a lot of value to the machine. I do not use the software filing features the machine includes. I make up my own folders the way I want them made up through Windows 7, and I just want the machine to put the files where I tell it to. I suspect the filing software would cause me some difficulty at SOME point - say, if I were to buy a different brand of scanner after this one dies. So I would just rather file my documents myself. The controls for setting the type of format you want to use, the quality of the scan, etc. are pretty easy to use. I had no difficulty. I honestly don't know how long it would take me to figure out the filing software, nor what any of those characteristics are, so I can't judge that. The only negative that I have found with this machine is that the output tray, which folds up in three joints, is that it is very light, and if I'm not careful, I hit the tray with my hand when I move toward it with paper, and it flips up and folds at the first joint. It folds up nicely when you are done using the machine for a while, and as several others have pointed out, the scanner has a surprisingly small footprint when it's not in use. But the lightness (some might say flimsiness) of the output tray is perhaps the one thing that would not allow it to be used in an office environment where several people were using it throughout the day, every day. While have had a paper jam or two, it was certainly not a fault of the machine. I put some papers in the feeder that were kindof crinkled and of different widths. I have used the machine for more than five months now, so I think I have given it a decent, though not severe, tryout. Bottom line: this machine is fast, delivers quality output, is pretty flexible, easy to use, and a good value for the price. For the average one or two-person operation, I think it will last a long time, and for many thousands of scans.

I was scanning our old pictures on a flatbed scanner and although the results were excellent, the process was slow. With the ScanSnap I now scan pictures much faster with only a small decrement in quality compared to the flatbed. I also use it to scan receipts, bills and other notes directly into Evernote. It will scan small handwritten notes, greeting cards (opened or closed), letters, and business cards also. I scan just about everything I can now, shred the paper after making the scan, and my desk is clean at last! I have only filed a few hard copies since I purchased the SnapScan, and shuffle around many fewer papers. I had two large boxes of photos to scan and am through the first box much faster than I ever would have been. You can even place a small stack of photos in the feeder and it will scan them sequentially without jamming. I inherited a few boxes of photos from other family members and need to sort and scan them in addition to our collection of photos. I dreaded this process and kept putting it off until now. The user interface is pretty easy to follow and you can choose the destination and type of scan (pdf or jpeg) and the amount of compression of the jpg images. There is a carrier sheet for longer documents or ones that might not sail through easily (although they can't be too thick), which is also helpful if there is some sticky tape still on the back of the photo or document. It was expensive but one of the best purchases I have ever made. There is a more costly version advertised by Evernote but as far as I can see this functions the same way. Free at last!! Update 3/16/14 I was happily scanning away per the above when a few weeks ago noticed a line through all of my scans that got more pronounced over a few days. I made a frantic call to tech support and a very patient polite person (in California) helped me troubleshoot the problem. There was some material on one of the scanner lenses, probably a bit of gunk attached to one of the old photos I scanned.It was difficult to see but after cleaning the lenses the tech told me to gently run my finger across the lens. I felt a tiny bump which I was barely able to see with a flashlight. After I cleaned that spot, the scanner worked fine again. So if you are scanning old photos that have been in a photo book, make sure there is nothing sticky on the back of them. Better yet, put them inside the feeder sheet(s) that come with the scanner just to be sure. One thing I did find out is the cost of the consumables. This was a bit of a shock. But I guess when the time comes that I need to replace parts I will be happy to get my scanner going again despite the cost. I did not need any this time but I did check and was surprised at the cost. UPDATE 8/1/17 STAY AWAY!!! I have changed my rating to one star. This item is buggy and all of a sudden sprouts error messages. Support is excellent BUT the issues, which are different each time I call support, keep occurring. When it works (emphasis on when) it's great. Otherwise it gives error messages and won't scan.

I was looking to buy the larger Neat-scanner, as I own the small one, but I did have some issues with that, like paper-jams, which would tear up the (thin) paper as well as small papers, and sorting out where to file the scanned papers. Then I read some very negative reviews about this larger one, and the last review I read mentioned the iX500 Scanner. So, I went looking for reviews on the iX500, which were almost all very positive. I bought mine, it arrived really quick. Setting it up is very easy, and it works fabulously! You can use your own filing system that you build in the Snap Scan Folder, which is easily located in 'My Documents' on your computer, and you can also scan to pre-existing folders on your computer, it's all really easy. It comes with a large cover for small or fragile papers, that takes care of the tearing problem and works really good. The scanner has a single or duplex scan mode, in the later both sides are copied at the same time. Now there is the only slight problem I have, which may very well be that I did not read the - on line - instructions to the fullest, because it resets itself to 'duplex' all the time (except when you count on it...), so to avoid excess memory usage, you have to manually set it to single on a regular basis. When the back of the paper you're scanning is spotless, it will remove the blank side itself, which works well, until there is some see-through from the front or some spots on the back. With business cards it has the possibility to manually remove the back - blank - page, with regular papers to scan it doesn't. If you scan several pages on the same subject, it will put them together in one file, which is really neat. I have gone, in the short period I own it, already through stacks of papers, that I could then destroy. I love what that does to my room! As for business cards - it reads some very well, others really bad, but the image is still visible and one can manually correct the most important parts. Fancy cards with Italic lettering are the worst. But for me personally that is less important, the 50 or so I wanted to scan did not take up too much of my time. And you can, in the 'cardminder' folder that comes with the iX500, look them up on name, profession etc. After I put in my cards and destroyed most of them, my computer, however, gave up the ghost, so I felt lucky I had not destroyed the computer guy's card... (though his name is in my cell phone, for safety's sake). This of course was an extra warning sign: make sure you have a good back-up system. I use Carbonite, which picks up everything I put newly into my computer within minutes and I'm safe. My computer wasn't really dead this time, only the monitor, bad enough!, but we had an issue with my husband's laptop that was slowly dying while I had just convinced him to also use Carbonite. It died, and through Carbonite all his important papers could be retrieved and restored on his new laptop! Back to the iX500: I just found somewhere (in Help I think) that the 'roll' has to be renewed after 1000 pages, but it stated my count stood at only 100 just now (I feel I've used far more already). I haven't looked up what the cost of renewal would be or how complicated it might be to exchange it, but it seems it is some way off still. It seems the cover sheet hat to be renewed too, as logically that my get some wear & tear as it is floppy and it is a hassle to put it back into its protective plastic bag. One of the reviewers I 'consulted', though, mentioned that he didn't bother so far, and everything still worked fine. So, we'll see how that works out. For now, I'm just very happy with this iX500 Scanner, even though the price is higher than the Neat Scanner, but Amazon had a cheaper price, so that worked out too.

Our offices have been using the Fujitsu ScanSnap S500 to digitize all of our paperwork (contracts, invoices, receipts, etc) since 2006. We bought several of these between 2006-2010 to handle digitizing at multiple locations and they have always performed very well. The only thing that bothered me about the S500 was that they sold separate models for PC and Mac (likely due to Adobe licensing issues?). When our offices moved to Mac, we found that ScanSnap for Mac would not recognize the PC models. I learned that the only difference between the PC model and the Mac model was the USB ID. The hardware was identical. I found a way to "fix" ScanSnap for Mac so that it would recognize the PC model. Annoying, but sure beat buying all new scanning hardware at the time. We recently purchased our first ScanSnap iX500. I appreciate that this model is compatible with both PC and Mac! The scanner included two DVD software discs: 1.) Adobe Acrobat XI Standard for Windows 2.) Fujitsu ScanSnap iX500 Setup DVD Windows: ScanSnap Manager 6.2, ScanSnap Organizer 5.1, CardMinder 5.1, ABBYY FIneReader for ScanSnap 5.0, Evernote 4.5 Mac: ScanSnap Manager 6.2, CardMinder 5.1, ABBYY FineReader for ScanSnap 5.0, Evernote 3.3, ABBYY FineReader Express Edition 8.3 They do NOT bundle Acrobat for Mac. We do use Acrobat for document redactions and other advanced editing, so we have to budget for the additional software purchase. I suspect most users will not mind though, since the built-in "Preview" app for Mac OSX can perform basic PDF editing such as sorting/rotating/deleting pages in a PDF. During initial setup, the ScanSnap software for Mac offered to communicate with the iX500 via WiFi. I chose to communicate over USB so I cannot comment on WiFi scanning performance. There is a physical switch on the back of the scanner that can be used to turn WiFi on and off. The WiFi switch is turned off by default. We scan everything directly to PDF using the ScanSnap Manager software. I configured the new ScanSnap software to scan using similar quality settings. This involved scanning documents that had already been scanned with the S500 and comparing file sizes of the S500 scan vs the iX500 scan as well as comparing print outs of the S500 PDF vs the iX500 PDF. I was able to configure nearly identical size/quality settings on the new ScanSnap. The only difference I have noticed is that the iX500 is much more sensitive to color and will scan documents to color PDF (instead of grey/B&W PDF) more often than the S500 used to. Not a problem. Just an observation. The iX500 is certainly faster than the S500 on the same computer. My tests were performed on an older Mac (OSX 10.9.5, Intel C2D 2.2, 8gb memory, USB2) and there is almost no wait time for processing (about 1/4-1/2 second per page?). I enabled the option to perform OCR immediately after the scan and before saving the file to PDF. If I disable the OCR option, there is absolutely no processing wait time, even on larger documents (20+ pages). Upgrading to a newer/faster Mac (e.g. OSX 10.10, Intel i7, 16gb memory, USB3) would probably reduce or eliminate the OCR wait time. Like other reviewers, I am concerned with the build quality of the hinges for the front paper tray. We have always closed the front and rear trays whenever we are not using the scanners so that they immediately go to sleep. This saves scanning bulb life and keeps dust at bay. The front tray on our old scanners had a single pivot point and opened/closed in one fluid motion. The front tray on the iX500 gives the impression that it could easily break. I attribute this to the design of the hinges. There are two sets of hinges on the new front tray. One set is double-jointed (for lack of a better term), which makes it seem like the tray has a LOT of wobble/play. My guess is that it will hold up fine as long as the tray is able to rest on a desk or table top when it is open. The tray will likely break if you leave the scanner sitting on the edge of a desk/table and the tray is frequently holding a lot of paper. In all, very pleased with the upgrade from the S500 to the iX500. The scanning hardware is certainly faster when set to the quality settings we need. The scanning software has a few minor improvements that streamline our day to day scanning workflow.